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DANIAN

Fully Managed RocketChat
as a Service

Deploy RocketChat as a fully managed service starting at €9/mo. Get automated backups, SSL, updates, support and monitoring included.

Rocket.Chat is an open-source team communication platform — channels, direct messages, voice and video calls, and customer-support inboxes — combining the convenience of Slack and Microsoft Teams with the security and control of self-hosted infrastructure.

✓Free 7-day trial  ✓99.9% Uptime SLA  ✓No credit card  ✓Cancel anytime

✓Free 7-day trial  ✓99.9% Uptime SLA
✓No credit card  ✓Cancel anytime

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Pricing
RocketChat

RocketChat

STARTING AT

€9/month
Automated Backups
Monitoring
Automated Updates
Auto SSL

USAGE

Unlimited
Human Support
Custom Domains
Terminal Access
File Manager Access
Deploy in your region — 21 locations worldwide
GermanyFinlandNetherlandsUKSwedenUnited StatesCanadaSingaporeJapanAustraliaBrazilSouth Africa+9 more →
RocketChat Preview Image

ABOUT THE SOFTWARE

What is RocketChat

Rocket.Chat is an open-source team collaboration platform that combines persistent chat, voice and video calls, and an omnichannel customer-support inbox into a single self-hostable workspace — the kind of footprint Slack or Microsoft Teams occupies, without the per-seat bill or the off-shore data residency.

Rocket.Chat is distributed under the MIT license and maintained by Rocket.Chat Technologies Corp., a Delaware-registered company founded in 2015 by Gabriel Engel with its engineering team based in Porto Alegre, Brazil. The project sits at 45,000 GitHub stars with 932 contributors and 1,180 releases as of May 2026.

Public deployments include the US Navy, Deutsche Bahn (via DB Systel), Credit Suisse, Audi Business Innovation, Continental, The Aerospace Corporation, the Brazilian Chamber of Deputies, and a long list of universities including Cornell, UC Irvine, and the University of Cologne. The platform is built on Node.js, TypeScript, the Meteor framework, and MongoDB; the mobile clients are React Native; the federation layer is native Matrix-compatible as of v7.11.

FEATURES

What RocketChat does

Rocket.Chat covers the surface area a modern collaboration platform is expected to: real-time messaging, voice and video, customer-facing inboxes, and a marketplace of integrations — with the source available under MIT and the data sitting on infrastructure you control.

Channels, DMs, threads

Public and private channels, 1:1 and group direct messages, and threaded discussions inside any channel. Search across the full workspace history with no retention window.

OmniChannel inbox

A customer-support workspace unifying Livechat widgets, WhatsApp Business, Instagram Direct, Twilio SMS, and email into one chat-style queue.

Federation (Matrix-compatible)

Native federation, alpha since v7.11. Cross-workspace messaging without standing up a separate Synapse bridge.

SSO and provisioning

LDAP, SAML, OAuth, and OpenID Connect against Keycloak, Active Directory, Azure AD, Google Workspace, Okta, and Shibboleth.

Voice and video calls

Native WebRTC voice channels in v8, with integrations for Jitsi, BigBlueButton, Google Meet, and Zoom. Screen sharing on desktop, mobile camera, and call recording.

End-to-end encryption

Per-channel and per-DM E2EE based on a per-user key pair. The server never sees plaintext for encrypted rooms.

Marketplace and Apps-Engine

Sixty-plus first-party apps in the Rocket.Chat Marketplace, plus a TypeScript SDK for writing your own.

Mobile, desktop, and web clients

React Native iOS and Android apps, an Electron desktop client, and a progressive web app — all open source.

Software Source
Documentation
Video Tutorials

WHAT'S ALWAYS INCLUDED

Every app. Fully managed.
Nothing extra to pay for.

Every app you deploy includes the full managed service — security, backups, updates, and support from day one.

Automatic updates and patches

Apps run the latest stable version. Security patches applied silently, with rollback if needed.

Daily off-site backups

Multiple daily backups in redundant off-site locations. One-click restore if anything goes wrong.

24/7 uptime monitoring

Continuous monitoring with instant alerting. We respond before you notice.

SSL, firewall, DDoS protection

Auto-renewing SSL, hardened firewall rules, DDoS mitigation on every deployment.

Performance and scaling

We monitor resource usage continuously. When your app needs more headroom, we flag it and upgrade with your explicit approval.

Dedicated engineering support

Real engineers on chat. DNS, SMTP & migration help. All included in €9.

Start 7-day free trial

WHY MANAGED

Why teams pick managed RocketChat

On August 26, 2024, Slack began permanently deleting free-tier messages older than one year. The follow-on conversations about message ownership, retention obligations, and per-seat pricing have made Rocket.Chat the most-requested replacement on the catalog this year.

Running Rocket.Chat in production isn't conceptually hard. The hard part is what isn't in the install guide: the MongoDB replica set that backs the workspace, the WebSocket sticky-session config at the reverse proxy, the file-storage backend that needs to be anything other than the default GridFS, the push-notification gateway registration, the oplog observers that go quiet after a primary election, and the MongoDB version pin that you'll have to break twice in the next twelve months.

REVIEWS

Hear from customers ​like you​​​​​​​

Successful businesses and professionals around the world rely on DANIAN every day
5 stars review

No more maintenance headaches!

Finaly, I can relax and not bother with maintenance. Each of the softwares that we run on DANIAN is automated and running stable for couple months already. They even assist us with modifying the DNS records. Once we needed to modify the config of Nextcloud so that we are able to upload higher than 5GB files and they assisted us fast. I also love their documentation!

Review from Kevin Blackwell

Kevin Blackwell

Review Origin United States
5 stars review

Best managed service

I previously ran Peertube, Mastodon, Mattermost and Mirotalk on other providers before switching to DANIAN. I was tired of handling the updates and backups myself. Not only that the performance is "out of this world" fast, but their tech support is amazing. Since then I added 5-10 more Apps on my account. I also love how they add more softwares on their list constantly!

Review from William Northfield

William Northfield

Review Origin United Kingdom
5 stars review

Love the personalized service!

I own an ecommerce startup. I knew that I need some softwares so that I add automations in my biz. I hopped on their livechat and I explained my needs. Albert recommended me couple softwares, each for a specific use-case. I signed up for the free trial and tested all. Ended up activating 6 apps. Everything is running smooth 2 months so far. I love the personalized service that I get with them!

Review from George Adams

George Adams

Review Origin United States
5 stars review

n8n runs excellent

We needed to add the ffmpeg functionality to our n8n instance. I contacted their support team. They made the required changes in couple minutes and notified me. Usually for this type of service I would need to hire a developer on a hourly basis. Love them!

Review from David Hartmann

David Hartmann

Review Origin Germany
5 stars review

Smooth experience

I needed a way to manage the projects and files for my company. This was the first time I learn about opensource. I asked their support and livechat and they assisted me immediately. I started with Openproject. Later I added Nextcloud. My team were able to get used to the apps fast.

Review from Levi Nilsso

Levi Nilsson

Review Origin Norway
5 stars review

Bye GA

I wanted to replace GA with something but I didn't know the options. I talked with Jack on the livechat. Couple minutes after that, I have a running Matomo Analytics. They even configured the tracking and connected it with my website. I have only words of appreciation and respect!

Review from Wyatt Mitchell

Wyatt Mitchell

Review Origin Canada
5 stars review

Love the freedom

I wanted to use a crm for my startup. I signed up for the free trial. Tried out espocrm and dolibar and picked one. Their dashboard is very easy for a beginner. I recommend them and feel confident in choosing them.

Review from Elias Koch

Elias Koch

Review Origin Germany
5 stars review

Wow just wow

After discovering DANIAN, I wished I'd found them sooner — their solution is excellent and deserves wider recognition. Very good solution!

Review from Tyler Hollander

Tyler Hollander

Review Origin Canada
5 stars review

Professional tech support!

I thought that I knew what I was doing and I made changes in the Mattermost backend config file. Then it broke. I reached out to their tech and received an incredibly specific and fast response. They found the error fast and provided a clear solution.

Review from Bastian Engel

Bastian Engel

Review Origin Germany
5 stars review

Their support team is the best!

I had a problem with my card and the subscription could not be renewed in time. I notified their support and surprisingly, they showed much understanding. They basically left my apps run until I solved the card issue. Other providers would have deleted my data in a heartbeat. This is the way to build client-vendor trust!

Review from George Adams

George Adams

Review Origin United States
5 stars review

Fair price and fast

4 months ago I activated n8n, Uptime kuma, Vaultwarden and Paperlessngx. So far everything is perfect. The performance of all apps is excellent. I contacted their support team couple times for using custom subdomains for the apps and they were fast and kind. I'm constantly recommending them to my network!

Review from Atanas

Atanas

Review Origin Macedonia
5 stars review

Vaultwarden 10/10

I wanted to selfhost a passwords manager for my company but I didn't trust the mainstream providers. I tried out Vaultwarden for the free trial. I loved how their support team communicated with me professionally but still kind. I know that I can contact them whenever with whatever question I have. Recommended!

Review from James Smith

James Smith

Review Origin United States
5 stars review

Multiple locations options

I run an agency. The majority of our clients are in different countries. I love that DANIAN has 20+ countries and I can spin up any app in any location. This gives us the freedom to focus on our clients. Sure, I can employee a dev in my team, but honestly, I prefer to not have those headaches. With DANIAN everything is running 24/7.

Review from Edward Nelson

Edward Nelson

Review Origin United States
5 stars review

Everything just works!

My focus is on my business, not running servers. I love that I can lauch any app without having to think about the tech behind it. Everything just works!

Review from Tony Roy

Tony Roy

Review Origin United States
5 stars review

Awesome support team!

I signed up for the free trial in order to test Chatwoot. I needed to put a livechat widget on my website but I don't have much tech experience. I contacted their support to see if they can assist. They went above and beyond by generating the livechat widget code for me and inserting it in my website. They answered all my additional questions. 

Review from Filip

Filip

Review Origin Austria
5 stars review

Very proactive!

Today couple of the videos on my Peertube got viral. Before I even noticed, their support have notified me via email that they proactively upgraded my app with more cpu & ram so that it continues to work without any downtime. They left the upgraded app with the added resources for couple days until the traffic stabilizes. After that I had the possiblity to stay on the same plan or keep the upgraded plan. Out of gratitude I stayed on the upgraded one.

Review from Luke Hall

Luke Hall

Review Origin Australia
5 stars review

Win-win!

I run a web design biz. After I perform the work for my clients, they constantly ask me for more software solutions. So I partnered with DANIAN. Not only I provide the requested softwares for my clients and get the increased revenue boost by delegating all to DANIAN, but also for those clients that wish to order directly from DANIAN, I send them an affiliate link. Win-win on all sides!

Review from Luke Walker

Luke Walker

Review Origin United Kingdom
5 stars review

Flexible

For the past couple months I was running many apps with DANIAN for my clients. But one of my clients wanted a software that isn't on the current list. I talked with their tech support. They accomodated me and added the software the same day. The next day, I signed for their Partners program. We will go long way together!

Review from Jeffrey Johnson

Jeffrey Johnson

Review Origin United States
5 stars review

Awesome customer service

I needed to add analytics on my website but I didn't know anything about DNS. Their team guided me at all phases and they performed the changes for me. Additionally they were transparent and notified me of every change applied and steps performed.

Review from Gabriele Marino

Gabriele Marino

Review Origin Italy
5 stars review

Good admin dashboard

Not only that I got Chatwoot, I also have access to the management dashboard. I love that I can view my hourly/daily usage and perform manual backups and restorations if needed. I don't need the level of control but it feels good to know that I have it if I need it.

Review from Matthew Turner

Matthew Turner

Review Origin Canada
5 stars review

Financially wise decision

Why install Chatwoot on a VPS that will cost me $20-25/month. Then worry about security, updates, backups, etc. Instead, I can activate it on DANIAN the same day for half the price. Plus, less headaches for maintenance. So happy I found out about this company!

Review from Andreas Schmitt

Andreas Schmitt

Review Origin Germany
5 stars review

Great service!

I configure custom Matomo tracking for my clients as a monthly service. Many of my clients were asking if they can selfhost Matomo instead of using the Cloud service. My employee recommended DANIAN. Basically, I can activate as much Matomo's in any of 20+ countries the same day. Additionally the affiliate revenue is a nice bonus.

Review from Jacob Turner

Jacob Turner

Review Origin United States
5 stars review

Smooth experience

I was listing through youtube tuts on how to install Bookstack myself. Then randomly, I found their video playlist exactly for Bookstack. Got curious and went at their website. For the same price (or higher) that I would pay for just the VPS, with them I'm getting a fully managed Bookstack. It's a no-brainer decision!

Review from Elias Gustafsson

Elias Gustafsson

Review Origin Sweden
5 stars review

I love opensource software

2 days ago I haven't heard about opensource softwares. Today I'm running 4 apps and enjoying the trip. Hey, 1 month later I may become a developer, haha just kidding. Love you guys!

Review from Mason Hayes

Mason Hayes

Review Origin United Kingdom
5 stars review

Its a great service

Its a great service. I love the performance of my Mastodon community. It keeps on growing and I don't have any worries about backups, secuirity, updates, etc.

Review from Vinícius Rocha

Vinícius Rocha

Review Origin Brazil
5 stars review

Very intuitive solution!

I wanted to use a nocode software for my company. A friend recommended them so I tried both Baserow and NocoDB, couple days later picked one.

Review from Haruto Hashimoto

Haruto Hashimoto

Review Origin Japan
5 stars review

Top-notch security

Honestly, I don't care much about performance and functionalities. I just wish to not bother with hacking attacks so that I can focus on my firm. I recommend them!

Review from Henrik Otto

Henrik Otto

Review Origin Germany
See more reviews

USE CASES

Three teams who run RocketChat on DANIAN

These are representative team types we set up most often. Each starts with the same flat €9 plan.

16-PERSON BERLIN LEGAL FIRM

Replacing Slack after the 2024 retention change made it a privilege risk

A commercial-law boutique with 12 attorneys and 4 paralegals migrated off Slack Pro the quarter after the August 2024 rolling-deletion announcement made client-privileged messages a discovery problem. Their managed workspace runs in Germany, with SAML SSO against the firm's Keycloak instance, channel-level retention set to seven years per HGB §257, E2EE on private channels, and federation disabled.

80-PERSON SAAS COMPANY

TCO crossed the line at month 14 of Slack Pro

Thirty full-time engineers plus operations and marketing, around 80 daily-actives, were paying about $7,000 a year for Slack Pro with the 10-app integration cap starting to bind. They migrated to a managed Rocket.Chat workspace in France with LDAP sync against Google Workspace, the official Helm chart deploying microservices, the Slack importer used for one-shot history migration, and the GitHub, Jira, and PagerDuty apps from the Rocket.Chat Marketplace.

200-MEMBER MUNICIPAL-IT FEDERATION

Cross-agency coordination without sending data to a US SaaS

A 200-member federation of municipal IT staff replaced an ad-hoc mix of email and consumer messengers with a managed Rocket.Chat workspace replicated across two on-prem datacenters and a second public-internet workspace for citizen-facing OmniChannel intake. SAML against each agency's ADFS, native federation alpha bridging the two workspaces, and Message Auditor exporting nightly to an immutable records-archival system.

COMPARISON

Four ways to run RocketChat

Rocket.Chat is open source, so the question isn't whether you can run it — it's who pays the operational rent. Four common paths, with the numbers attached so the math is visible.

 Slack PROSelf-host on a VPSHome serverDANIAN managed
1 user / year
$87~$288 + your time$599 one-time + ~$28/yr power€108
5 users / year
$435~$288 + your time$599 one-time + ~$28/yr power€108
10 users / year
$870~$288, DB tuning above 25 users$599 one-time + ~$28/yr power€108
 Data residency US, or paid add-on Your VPS region Your office Region you pick at signup
 Ops time per month 0 hrs 4–8 hrs 6–12 hrs 0 hrs
 What scales the bill Per-seat × Slack list price VPS size + your time Hardware ceiling + your time Flat €9/month, regardless of users
 History retention Free: deleted after 1 yr.
Pro: unlimited		Whatever you back up  Whatever you back up Unlimited, plus off-site backups

Slack Pro listed at $7.25/user/month annual billing (slack.com/pricing, May 2026); 3-user minimum applies. VPS column assumes a $24/mo production-class instance and your own engineering time. Home-server column uses a typical AVX-capable small-NAS SKU at ~$599 hardware plus ~22 W idle electricity at $0.15/kWh.

BY INDUSTRY

RocketChat for specific industries

The industries below put concrete demands on a chat platform — message retention, residency, audit trails — that off-the-shelf SaaS makes hard to satisfy honestly. We've grouped the operational defaults by sector so you can see where the configuration work lands.

Public-sector and government workspaces operate under specific legal frameworks: in Europe, the NIS2 Directive (Directive (EU) 2022/2555, in force since October 17, 2024) brings essential entities under formal cybersecurity obligations; in the United States, FedRAMP Moderate and DoD Impact Level 4–6 anchor the federal chat conversation. For these workspaces we configure attribute-based access control (ABAC, introduced in Rocket.Chat 8.0), keep the workspace on a closed LDAP/AD with no upstream cloud sync, and disable the hosted push-notification gateway.

The recurring workflow is cross-agency incident-response coordination, where a chat record needs to survive personnel rotation and feed an after-action audit. One US municipal emergency-management lead has publicly credited Rocket.Chat's audit capabilities with helping their team recover up to 75% of FEMA-eligible costs after an incident. Brazil's Chamber of Deputies, the US Navy, eu-LISA, and several German Länder are publicly named Rocket.Chat customers.
Healthcare workspaces in the US fall under HIPAA (Public Law 104-191), with maximum civil penalties at $2,134,831 per violation category per year as of the 2024 HHS adjustment.

The recurring workflow is the shift-handover huddle: physicians and nursing leads passing PHI between teams faster than EHR messaging permits, with a workspace that can prove who said what to whom and when. The 2019 average HHS OCR penalty was $1.2M per settlement — most settlements trace back to missing audit trails on exactly this kind of clinical chat. DANIAN is a managed-hosting provider, not a healthcare-certified processor; a HIPAA BAA between you and your clinical staff is your responsibility, and the workspace gives you the technical surface to honor it.
Broker-dealers retain electronic communications for at least three years (with the first two readily accessible) under SEC Rule 17a-4 and FINRA Rule 4511. MiFID II requires five years in the EU; UK FCA SYSC 9.1.5R applies in the UK. On September 27, 2022, the SEC charged 16 firms with combined penalties exceeding $1.1 billion for off-channel-comms recordkeeping failures, per the SEC's own press release; cumulative SEC and FINRA fines on the same theme since 2021 have crossed $2.2 billion across 70+ firms.

For financial-services workspaces we enable Message Auditor with one-way export to WORM storage, override retention at the channel level for regulated lines of business, and apply DLP patterns to block credit-card and SSN numbers in transit. The recurring workflow is trading-desk chat with conduct-surveillance hooks, and loan-origination conversations bridged through the OmniChannel WhatsApp connector.
Higher-education workspaces run under FERPA (20 U.S.C. § 1232g) in the US and GDPR student-data provisions in the EU, typically against an institutional SSO that's been in place longer than any cloud chat platform. For education clients we sync against Shibboleth or Keycloak with the institution's existing IdP, map LDAP OUs to channel and role permissions, enable guest users for cross-institutional research collaborations, and run incoming webhooks from Moodle or Canvas.

The recurring workflows are lab and seminar channels, office-hour Livechat widgets embedded in course pages, and federated research collaborations across institutions. Publicly named education customers of Rocket.Chat include Cornell, UC Irvine, Bielefeld University, and the University of Cologne; institutional deployments typically run 5,000–30,000 SSO-provisioned student and staff accounts.

FAQ

Frequently asked questions

Everything teams ask before signing up — answered straight, without sales speak.

Three groups: technical setup, migration, and how DANIAN works as a service.

01

Technical and configuration

On the server disk in the region you pick at signup, never on the default GridFS backend. GridFS is convenient for a one-box install and a real problem at scale; the official Rocket.Chat docs recommend against it for production, and we agree.
HTTPS with HTTP/2 at the edge, WebSocket upgrade with sticky sessions to the backend pool, and the send-proxy header preserved. This is the default for every workspace, microservices or not.
Yes. E2EE is configurable at the workspace level and the per-channel level. We don't hold your E2EE keys; that's the design — the trade-off is that lost client keys mean lost message history for that user.
Rocket.Chat shipped native Matrix-compatible federation as an alpha in v7.11. We can enable it on request, but we tell customers it's alpha and recommend it only for non-critical cross-workspace use until it stabilizes.

02

Migration and onboarding

We can activate your app on your own custom domain/subdomain. Examples: mydomain.com, anyword.mydomain.com.
Or, on our randomized free subdomain. Example: 963.apps.danian.cloud
If you wish to use a custom domain/subdomain, select that option when ordering your app (or notify us later). We will send you the required DNS records and if needed, our tech team will modify them for you.
21 datacenter locations across six continents. You choose the region at provisioning. Application data sits in the region you choose; pick whichever is closest to your users or matches your data-residency preference.
Yes. Request a region migration from the dashboard and we run the move in the background. The system emails you when the migration completes; total transfer time depends on data volume but typical instances finish in a few hours. There is no extra charge for a region change.
Yes. Full data export is available at any time, in a portable format you can bring to any infrastructure.
Yes, via the built-in Slack importer at Administration → Import. The standard failure mode — known on the Rocket.Chat forum — is local Rocket.Chat admin usernames colliding with imported Slack handles; we pre-create the LDAP-style usernames before the import to side-step this. Average migration window for a 50-channel Slack workspace is one weekend.

03

Billing, support, and platform

€9 covers everything we do for that app: hardware in the region you choose, daily off-site backups with one-click restore, automatic security patches and version upgrades, 24/7 monitoring, SSL and firewall, and engineering support on Email/LiveChat. There are no setup fees or hidden line items. For more info see our Pricing page.
If you decide to continue, we charge €9/app/month from day 8. If you don't, the trial ends and you can export your data. No card is required for the trial, and we never auto-charge you without explicit consent.
No. The €9/month is flat regardless of how many users log into your app. Add 5 users or 50; the price doesn't change.
24/7 Live chat and email support, both staffed by engineers who run the systems. We handle DNS configuration, SMTP setup, app integrations, performance tuning, troubleshooting, and migration help. Response time is typically under an hour. There is no tier system — every customer gets the same support.
Yes. Cancel from the dashboard. We don't charge a cancellation fee, we don't lock data, and we will export your data to you on request before deletion. data to you on request before deletion.
Every customer instance is backed up daily to a separate region from the primary. We test restores. You can request a restore at any backup point within the retention window — usually 7 days for daily backups.
Your application data sits in the region you choose at provisioning — 21 datacenter locations across six continents. Account-level data (billing, account email, support ticket history) is processed centrally. Application data region is picked by you, per app.
99.9% uptime SLA on every app, every tenant. Service credits are documented at danian.co/service-level-agreement. The status page is located at status.danian.co.
When your tenant approaches the resource ceiling — the base tier holds 1 vCPU/RAM, 30 GB storage — we notify you. Resource upgrades happen with your explicit consent; we will not upgrade your tenant or charge you without it.
We wait. We don't suspend the app or delete your data on the first failed charge. We email you, you fix the card on file, and we continue.
Invoices can be downloaded from the billing dashboard in PDF the day each charge succeeds. EU VAT is added where applicable and the VAT-reverse-charge regime applies for VAT-registered businesses with a valid number.
150+ open-source apps across automation, team chat, file sync, analytics, AI, password management, email marketing, dev tools, project management, smart home, CMS, and federated social. See the full catalog →
Yes. Every instance comes with a web-based terminal and a file manager in your DANIAN management dashboard. Useful for managing your data and customizations.
Resources scale with your usage. If your app needs more vCPU, RAM, or storage, we add it — and we ask first before any change to your plan. €9 is the floor; resource-heavy workloads may price higher, but you'll always know in advance.
Yes. We have both a Partner program and an Affiliate program available. Anybody can sign up.
No contract. No minimum commitment. Cancel anytime from the dashboard with one click. The 7-day free trial requires no credit card. After the trial converts to paid, you can still cancel at any month without notice or penalty.

DEPLOY IN YOUR REGION

21 datacenter locations on six continents

Pick the region closest to your users.

United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon

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