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DANIAN

Talk to a human.

Live chat, email, or the form below. Each reaches a real human.

Email us
Write a message in the web form
No bots. A real person reads every message
ALL SYSTEMS OPERATIONAL

All systems running.

Live infrastructure status and uptime are public on our status page.

21 datacenter regions, 6 continents
99.9% uptime SLA on every plan
See live status →

PICK A CHANNEL

Email or chat us. A human replies.

Live chat for active issues. Email for anything you can write down. Press and partner inquiries have their own lanes.

Live Chat

From basic questions, up to more advanced tech support services. We do the work on the call — DNS edits, integration setup, migration help — not just route a ticket.

Help & support

Pricing questions, migration help, account changes, technical issues — for existing customers and people evaluating.

support@danian.co

Press & media

Articles, podcasts, and interviews about managed open-source hosting.

press@danian.co

Partner with DANIAN

For agency resellers, affiliates, and integration partners — web design, marketing, and dev shops bundling managed apps for clients.

partners@danian.co

OR WRITE IT DOWN​

Prefer a form?

Use the form on the right if you’d rather queue a message than chat.
Submissions go to the same place as: support@danian.co

No account needed.
You can attach files (logs, configs, screenshots).

COMMON QUESTIONS

Quick answers.

Eleven questions people ask before reaching out. If yours is here, you may have your answer in a sentence.

Hardware, security, updates, backups, monitoring, and support are all included — one flat €9 per app, per month. No tiers, no per-seat fees, no surprise overages. See /pricing for the complete inclusion list and the DIY cost-comparison row. 
If you decide to continue, we charge €9/app/month from day 8. If you don't, the trial ends and you can export your data. No card is required for the trial, and we never auto-charge you without explicit consent.
Email or chat us — we respond fast, usually within an hour. The reply does the work: real engineers perform the DNS edit, set up SMTP, debug the integration. Not just a ticket triage line.
Account data (your email, billing, account settings) is stored in the EU. Application data (the data inside the apps you run) sits in the region you pick — 21 locations on six continents. Backups are encrypted and stored off-site.
150+ open-source apps across automation, team chat, file sync, analytics, AI, password management, email marketing, dev tools, project management, smart home, CMS, and federated social. See the full catalog →
We wait. We don't suspend the app or delete your data on the first failed charge. We email you, you fix the card on file, and we continue. If you genuinely want to cancel, we'll make it painless — and your data is exportable for 30 days after cancellation.
Full data export is available at any time, in a portable format you can bring to any infrastructure.
From the dashboard at cloud.danian.co, or by emailing support@danian.co. We don’t gate cancellation behind retention calls. Your data stays available for export at any time. Card failed? We wait. We don’t delete your data. 
Yes — a 99.9% uptime SLA on every plan. The full terms, exclusions, and credit policy are at /service-level-agreement. The SLA applies whether you run one app or fifty, with no enterprise tier required. 
Resources scale with your usage. If your app needs more vCPU, RAM, or storage, we add it — and we ask first before any change to your plan. €9 is the floor; resource-heavy workloads may price higher, but you'll always know in advance.
Yes. Email or chat us with what you need — a specific module, an adjusted resource limit, a non-standard integration, an unusual deployment topology. We’ll look into it. Most setups are within scope; the few that aren’t, we tell you upfront.

Or just start the trial.

The best way to evaluate DANIAN is to deploy an app. 7 days free. No card. Cancel from the dashboard.
Start free trial