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Fully Managed Pretix
as a Service

Deploy Pretix as a fully managed service starting at €9/mo. Get automated backups, SSL, updates, support and monitoring included.

Pretix is an open-source ticketing platform from Heidelberg, Germany — multi-event organizers, plugin architecture, full REST API, and a WCAG-compliant storefront. Built for organizers who own their attendee data and skip the marketplace cut.

Free 7-day trial  99.9% Uptime SLA  No credit card  Cancel anytime

Free 7-day trial  99.9% Uptime SLA
No credit card  Cancel anytime

Pretix

Pretix

STARTING AT

€9/month
Automated Backups
Monitoring
Automated Updates
Auto SSL

USAGE

Unlimited
Human Support
Custom Domains
Terminal Access
File Manager Access
Deploy in your region 21 locations worldwide
GermanyFinlandNetherlandsUKSwedenUnited StatesCanadaSingaporeJapanAustraliaBrazilSouth Africa+9 more →
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ABOUT THE SOFTWARE

What is Pretix

Pretix is an open-source event ticketing platform built around a Django backend. It runs the full event lifecycle — online ticket shop, point-of-sale, on-site check-in, invoicing, seating, and a REST API — and runs entirely on infrastructure the organizer controls.

Pretix is AGPLv3-licensed with additional terms, originally built in 2014 by Raphael Michel and now maintained by pretix GmbH (formerly rami.io GmbH) in Heidelberg, Germany. The current release stream is 2026.x with regular tagged releases on GitHub (github.com/pretix/pretix).

The platform powers ticketing for European tech and academic conferences including EuroPython (publicly confirmed at europython-society.org/privacy: "From 2022, we are using Pretix for ticketing services"), DjangoCon Europe, and PyCon DE & PyData, alongside museums, libraries, universities, trade fairs, and music festivals. pretix.eu — the hosted SaaS run by the maintainers — operates an ISO 27001-certified environment, and the ticket shop itself is built to WCAG and EN 301 549 accessibility standards, which is rare in commercial ticketing.

FEATURES

What Pretix does

Pretix runs event ticketing with multi-event organizers, a plugin architecture, a full REST API, and compliant invoicing in 40-plus languages. Eight features that matter for day-to-day operation.

Multi-event organizers

One organizer account, unlimited events, shared products and team. Built for festivals running multiple stages and agencies running ticketing for multiple clients.

Full REST API

Programmatic access to events, orders, products, vouchers, exporters, and check-ins. Included on every edition — Community, Pro, and Enterprise.

Seating plans

Visual seat selection for theatres, concert venues, and assigned-seating conferences. Enterprise plugin from pretix GmbH.

White-label checkout

Configure colors, header images, ticket designs, and email content. Embed via the Pretix JavaScript widget on your existing site, or run a standalone shop on tickets.yourdomain.com.

Plugin architecture

Open-source plugins for Stripe, PayPal, Mollie, BTCPay, Passbook tickets, and campaign tracking, installed with pip install. Enterprise plugins for seating, lead scanning, and Peppol invoicing.

Compliant invoicing

Automatic invoice generation. Italian FatturaPA via the SDI system, Peppol e-invoicing as an Enterprise plugin, and VAT handling that survives an audit.

Time-slot booking

Capacity-controlled entry with a week-calendar overview. Used by museums and libraries for timed admission and exhibitions with per-slot quotas.

Accessible & multilingual

The Pretix ticket shop is built to WCAG and EN 301 549 standards — relevant for EU public-sector events. Storefront available in 40-plus languages.

WHAT'S ALWAYS INCLUDED

Every app. Fully managed.
Nothing extra to pay for.

Every app you deploy includes the full managed service — security, backups, updates, and support from day one.

Automatic updates and patches

Apps run the latest stable version. Security patches applied silently, with rollback if needed.

Daily off-site backups

Multiple daily backups in redundant off-site locations. One-click restore if anything goes wrong.

24/7 uptime monitoring

Continuous monitoring with instant alerting. We respond before you notice.

SSL, firewall, DDoS protection

Auto-renewing SSL, hardened firewall rules, DDoS mitigation on every deployment.

Performance and scaling

We monitor resource usage continuously. When your app needs more headroom, we flag it and upgrade with your explicit approval.

Dedicated engineering support

Real engineers on chat. DNS, SMTP & migration help. All included in €9.

WHY MANAGED

Why teams pick managed Pretix

A federal jury found Live Nation and Ticketmaster liable on every antitrust count on 15 April 2026, with damages fixed at $1.72 per primary concert ticket (Crowell & Moring, April 2026). Pretix.eu's hosted SaaS still takes 2.5% of every ticket capped at €15. For organizers with steady volume, self-hosting earns its keep — but running it well in production is a different problem from running an event well.

Self-hosting Pretix is not just docker run pretix/standalone. A production instance needs a web tier and a separate worker tier (pretix-worker), a PostgreSQL database, Redis for cache and as the Celery broker, and a reverse proxy that terminates SSL and passes the right headers. It needs upload limits tuned so multi-event organizer accounts don't surface PayloadTooLargeError on ticket-PDF generation. It needs SMTP configured for deliverability — every order confirmation that lands in spam is a support ticket.

The most expensive failure mode is the quiet one. The Pretix maintenance docs are explicit: if Pretix loads fine but creating carts, downloading tickets, or sending emails takes forever, pretix-worker is not running. The web tier returns 200 OK while the Celery queue silently backs up. Monitoring HTTP status only catches half of it. The 30 March 2026 release of 2026.3 also flipped the default on webhook SSRF mitigation: outbound HTTP to local network addresses is now blocked by default, which silently breaks internal-network webhooks until you allowlist them explicitly.

REVIEWS

Hear from customers ​like you​​​​​​​

Successful businesses and professionals around the world rely on DANIAN every day

USE CASES

Three teams who run Pretix on DANIAN

These are representative team types we set up most often. Each starts with the same flat €9 plan.

TECH CONFERENCE, EX-EVENTBRITE

1,200 attendees and no marketplace cut

European Python community conference, annual. Region: Germany. Multi-event organizer with one main conference plus 6 community-day sub-events. Early-bird, regular, and corporate tiers with FatturaPA invoicing for Italian sponsors. Stripe and PayPal plugins. Badge data exported to a custom printing tool via REST API on the morning of day one. ~1,200 tickets per year, €100k+ ticket revenue retained that would have gone to a marketplace platform.

INDEPENDENT MUSIC FESTIVAL

Multi-day passes and an on-sale-day spike

Three-day festival in Northern Europe. Region: Netherlands. Multi-day passes, single-day tickets, camping add-ons, and shuttle-bus product variations. Voucher campaigns for partner radio stations. Pre-scaled worker pool for on-sale-day at 10:00 local time — 8,000 tickets sold in the first hour without a queue. pretixSCAN on Android tablets for gate check-in across three stage entrances.

REGIONAL MUSEUM NETWORK

Timed entry across four sites

Public-sector museum group running four locations. Region: UK. Time-slot booking with 30-minute slots and per-slot quotas at each site. Member, family, and student rate categories. pretixPOS on tablets at each entrance for walk-in sales. Accessible storefront critical for EU public-sector compliance (EN 301 549). One Pretix instance, four organizer accounts — one per site — under a single €9 fee.

COMPARISON

Four ways to run Pretix

Four real paths to running ticketing in 2026: the marketplace platform most independent organizers are leaving, the maintainer's own hosted SaaS, a VPS you operate yourself, or fully managed by us. The math gets interesting fast at volume.

 PATH100 TICKETS/MO500 TICKETS/MO2000 TICKETS/MOWHAT'S INCLUDED YOUR TIME
Eventbrite
Proprietary marketplace
~€377 / mo
3.7% + $1.79 service fee + 2.9% processing on €30 ticket
~€1,885 / mo~€7,540 / moMarketplace listing, bank sync, mobile apps, vendor-controlled attendee data
0 hours / mo
Self-host on a VPS
DIY
~€41 / mo infra
+ €60–240/mo time
Same infra, more worker tuningBigger infra, more on-callWhat you build: €22 production-class VPS, €5 object-storage backup, €14 monitoring1–3 hours / mo, plus on-call
DANIAN Managed Pretix€9 / month€9 / month€9 / monthHosting, HTTPS, daily backup, monitoring, updates, plugin support, human support0 hours / mo

Eventbrite math uses the 2026 Professional package — 3.7% service fee plus $1.79 per ticket plus 2.9% payment processing — on an average €30 ticket. Pretix.eu math uses 2.5% per ticket capped at €15 per individual ticket. VPS path covers Hetzner CX31-class infrastructure plus operational time at €60–120/hour for patching, certificate renewal, worker tuning, backup verification, and on-call. Payment processor fees (Stripe, PayPal, Mollie) are separate in all four paths and go directly to the processor — never to DANIAN.

BY INDUSTRY

Pretix for specific industries

Pretix fits where an organizer needs full control over the attendee experience, full ownership of the data, and a methodology that scales from a 50-person workshop to a 20,000-ticket festival. Four segments where the fit is strongest.

Conference organizers process attendee names, dietary requirements, accessibility needs, badge data, and payment details — all GDPR Article 4 personal data, with Article 32 obligations on processing security. The DLA Piper GDPR Fines and Data Breach Survey (January 2026) records €7.1 billion in cumulative fines since May 2018 and €1.2 billion in 2025 alone, with the European Data Protection Board's 2026 Coordinated Enforcement Framework focused on transparency obligations under Articles 12–14.

On managed Pretix, conference organizers run the standard workflow — early-bird, regular, and late tiers, corporate invoicing through the FatturaPA plugin for Italian events, sponsor pass voucher codes, and the REST API for badge printing — on a EU-hosted instance under a custom domain. EuroPython, DjangoCon Europe, and PyCon DE & PyData all run on Pretix today. Expect 200 to 2000 tickets per event, 3 to 8 product variations per ticket type, and a billing peak in the final 30 days before the event.
On 15 April 2026, a federal jury in the Southern District of New York found Live Nation and Ticketmaster liable on every antitrust count submitted, including monopolisation of primary ticketing markets and illegal bundling of their promotions and venue lines — with the jury fixing damages at $1.72 per primary concert ticket sold pursuant to the anticompetitive conduct (Crowell & Moring client alert, April 2026). Independent festivals are revisiting their ticketing stack in light of the verdict and the underlying business model.

On managed Pretix, a festival runs multi-day passes, single-day tickets, add-on products (camping, parking, merch, shuttle), voucher campaigns for partner channels, and the pretixSCAN Android app for gate check-in. The Enterprise seating plan plugin handles assigned-seating tiers. Expect 500 to 20,000 tickets per event, on-sale spikes that need worker tuning the night before, and a 5 to 10 day retail window where most volume lands. Pre-scaling for on-sale-day is part of the support relationship — message us 48 hours ahead.
Museums in the EU public sector are obligated under the European Accessibility Act (Directive 2019/882, in force June 2025) and procurement standard EN 301 549 to provide accessible digital services — including ticketing. The Pretix storefront is built to WCAG and EN 301 549 standards, which is rare in commercial ticketing platforms; for a publicly-funded museum, this is a procurement checkbox that proprietary platforms often cannot tick.

On managed Pretix, museums use the time-slot booking mode for capacity-controlled entry with a week-calendar overview that ticket buyers can scan at a glance. Member, family, student, and senior rate categories run as product variations. pretixPOS on tablets at each entrance handles walk-in sales without a separate POS system. For institutions with multiple sites, one Pretix instance with one organizer account per site is the canonical configuration. Expect 100 to 800 tickets per day, time slots of 15 to 60 minutes, and a tax-exemption configuration for non-profit-status institutions.
Student data is special-category personal data under GDPR; institutions that hand attendee data to US-headquartered ticketing platforms have struggled since Schrems II (CJEU C-311/18) and the narrow practical application of the 2023 EU-US Data Privacy Framework. Data Protection Officers at European universities increasingly require EU data residency on operational tooling — and they ask for it in writing.

On managed Pretix in an EU region, universities run lecture series, open days, alumni events, and graduation ceremonies on a single multi-event organizer account. Quota controls let you cap free student tickets while keeping paid public tickets open. The Pretix REST API integrates with student information systems for entitlement checks at the moment of purchase. Custom invoicing handles the university's internal accounting format. Expect 50 to 500 tickets per event, 20 to 60 events per academic year, and a procurement process that asks pointed questions about subprocessors before you sign.

FAQ

Frequently asked questions

Everything teams ask before signing up — answered straight, without sales speak.

Three groups: technical setup, migration, and how DANIAN works as a service.

01

Technical and configuration

Yes. Open-source plugins (Stripe, PayPal, Mollie, BTCPay, Passbook tickets, campaign tracking, and many more) install with pip install, python -m pretix migrate, and python -m pretix rebuild. Proprietary Enterprise plugins — seating, lead scanning, digital content, Peppol — require a license from pretix GmbH. We handle the install and the rebuild step on your instance; you pick the plugin set.
Yes — a documented REST API covering events, orders, products, vouchers, check-ins, and exporters. Full API access is included on every Pretix edition including the free Community release. The official client (libpretixsync) plus community connectors (Airbyte, Pipedream) cover most integration cases. We can wire an API token into your instance for the integrations you actually need.
Pretix supports outbound webhooks for order events. The 30 March 2026 release added an SSRF mitigation: Pretix now blocks HTTP connections to local network addresses (127.0.0.1, 10.0.0.0/8, etc.) by default. If your webhook target is on the same private network as your Pretix instance, allowlist it explicitly in the config — otherwise the webhook will silently fail.
Order confirmations and ticket PDFs have to actually arrive — for a paid event, an undelivered ticket is a refund request. We configure SMTP with SPF-aligned sending, set the Pretix mail-domain verification, and monitor bounce rates. If you want to send from your own domain, we wire DKIM and DMARC on your DNS.
Default limits work for most events. For high-resolution ticket PDFs (designer events, museums with brand-led ticket art), we raise the upload limit on request. Ticket and invoice PDFs themselves are generated on the fly by Pretix using your uploaded background design.

02

Migration and onboarding

We can activate your app on your own custom domain/subdomain. Examples: mydomain.com, anyword.mydomain.com.
Or, on our randomized free subdomain. Example: 963.apps.danian.cloud
If you wish to use a custom domain/subdomain, select that option when ordering your app (or notify us later). We will send you the required DNS records and if needed, our tech team will modify them for you.
21 datacenter locations across six continents. You choose the region at provisioning. Application data sits in the region you choose; pick whichever is closest to your users or matches your data-residency preference.
Yes. Request a region migration from the dashboard and we run the move in the background. The system emails you when the migration completes; total transfer time depends on data volume but typical instances finish in a few hours. There is no extra charge for a region change.
Yes. Full data export is available at any time, in a portable format you can bring to any infrastructure.

03

Billing, support, and platform

€9 covers everything we do for that app: hardware in the region you choose, daily off-site backups with one-click restore, automatic security patches and version upgrades, 24/7 monitoring, SSL and firewall, and engineering support on Email/LiveChat. There are no setup fees or hidden line items. For more info see our Pricing page.
If you decide to continue, we charge €9/app/month from day 8. If you don't, the trial ends and you can export your data. No card is required for the trial, and we never auto-charge you without explicit consent.
No. The €9/month is flat regardless of how many users log into your app. Add 5 users or 50; the price doesn't change.
24/7 Live chat and email support, both staffed by engineers who run the systems. We handle DNS configuration, SMTP setup, app integrations, performance tuning, troubleshooting, and migration help. Response time is typically under an hour. There is no tier system — every customer gets the same support.
Yes. Cancel from the dashboard. We don't charge a cancellation fee, we don't lock data, and we will export your data to you on request before deletion. data to you on request before deletion.
Every customer instance is backed up daily to a separate region from the primary. We test restores. You can request a restore at any backup point within the retention window — usually 7 days for daily backups.
Your application data sits in the region you choose at provisioning — 21 datacenter locations across six continents. Account-level data (billing, account email, support ticket history) is processed centrally. Application data region is picked by you, per app.
99.9% uptime SLA on every app, every tenant. Service credits are documented at danian.co/service-level-agreement. The status page is located at status.danian.co.
When your tenant approaches the resource ceiling — the base tier holds 1 vCPU/RAM, 30 GB storage — we notify you. Resource upgrades happen with your explicit consent; we will not upgrade your tenant or charge you without it.
We wait. We don't suspend the app or delete your data on the first failed charge. We email you, you fix the card on file, and we continue.
Invoices can be downloaded from the billing dashboard in PDF the day each charge succeeds. EU VAT is added where applicable and the VAT-reverse-charge regime applies for VAT-registered businesses with a valid number.
150+ open-source apps across automation, team chat, file sync, analytics, AI, password management, email marketing, dev tools, project management, smart home, CMS, and federated social. See the full catalog →
Yes. Every instance comes with a web-based terminal and a file manager in your DANIAN management dashboard. Useful for managing your data and customizations.
Resources scale with your usage. If your app needs more vCPU, RAM, or storage, we add it — and we ask first before any change to your plan. €9 is the floor; resource-heavy workloads may price higher, but you'll always know in advance.
Yes. We have both a Partner program and an Affiliate program available. Anybody can sign up.
No contract. No minimum commitment. Cancel anytime from the dashboard with one click. The 7-day free trial requires no credit card. After the trial converts to paid, you can still cancel at any month without notice or penalty.

DEPLOY IN YOUR REGION

21 datacenter locations on six continents

Pick the region closest to your users.

United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon

Global Reach Map

Try managed Pretix for 7 days

No card. Cancel from the dashboard.