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DANIAN

Fully Managed
​Mattermost Enterprise
as a Service

Deploy Mattermost Enterprise as a fully managed service starting at €9/mo. Get automated backups, SSL, updates, support and monitoring included.

Mattermost Enterprise is the commercial self-hosted build maintained by Mattermost, Inc. — same binary the U.S. Department of Defense, Nasdaq, and the European Parliament run, with channels, threads, calls, integrations, and enterprise compliance controls activated by your license.

Difference between this version and the regular Mattermost version:
After a client receives the Enterprise License Key, he enters it in the settings and automatically the Mattermost Enterprise version is activated.

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Pricing
Mattermost Enterprise

Mattermost Enterprise

STARTING AT

€9/month
Automated Backups
Monitoring
Automated Updates
Auto SSL

USAGE

Unlimited
Human Support
Custom Domains
Terminal Access
File Manager Access
Deploy in your region — 21 locations worldwide
GermanyFinlandNetherlandsUKSwedenUnited StatesCanadaSingaporeJapanAustraliaBrazilSouth Africa+9 more →
Mattermost Enterprise Preview Image

ABOUT THE SOFTWARE

What is Mattermost Enterprise

Mattermost Enterprise is the commercial self-hosted build distributed by Mattermost, Inc. — same Linux binary as the open-source project, compiled with the license-key mechanism that activates Professional, Enterprise, and Enterprise Advanced features.

Mattermost, Inc. is a venture-backed software company headquartered in Palo Alto, California, founded in 2016 by Ian Tien and Corey Hulen with roughly $70M raised across Y Combinator, Battery Ventures, Redpoint Ventures, S28 Capital, and YC Continuity. The binary requires PostgreSQL (MySQL was deprecated in v11). Windows server builds have been discontinued.

The Enterprise binary boots in free Entry mode out of the box — with all Enterprise Advanced features available but a 10,000-message viewing cap across the workspace. Uploading a paid license at System Console → About → Edition and License activates the matching tier and removes the cap. The platform scales to 50,000 concurrent users on Enterprise and 200,000 on Enterprise Advanced. Customers include the U.S. Department of Defense, U.S. Air Force, NASA, the European Parliament, Nasdaq, Samsung, and SAP — roughly 900 enterprise organizations and 800,000 workspaces across 4,000+ open-source contributors.

FEATURES

What Mattermost Enterprise does

Mattermost Enterprise covers the full collaboration surface — channels, threads, calls, file sharing, search, integrations — with the operational controls regulated organizations need: identity providers, retention policies, compliance export, legal hold, and air-gappable deployment on Enterprise Advanced.

SAML, OIDC, and AD/LDAP identity

SAML 2.0 against Okta, Entra ID, AD FS, Keycloak, PingIdentity. OIDC against Google, M365, GitLab. AD/LDAP user sync on Professional; group, channel, and team sync on Enterprise.

Mattermost Calls with rtcd

Voice, screen sharing, and one-to-many calls scaled through a dedicated WebRTC media service on UDP 8443. coturn TURN deployment template available for restricted client egress.

Playbooks, Boards, MCP, AI

Incident response Playbooks, Kanban Boards, MCP Universal Connector for in-Mattermost AI agents that take real actions in Jira, GitHub, and Datadog with approval gates.

Compliance Export and Legal Hold

Actiance XML, Global Relay EML, or generic CSV exports on a daily schedule. Legal Hold plugin preserves messages from named users for a defined window, output to S3-compatible storage.

HPNS push relay

Hosted Push Notification Service activated by your Enterprise or Professional license.

Software Source
Documentation
Video Tutorials

WHAT'S ALWAYS INCLUDED

Every app. Fully managed.
Nothing extra to pay for.

Every app you deploy includes the full managed service — security, backups, updates, and support from day one.

Automatic updates and patches

Apps run the latest stable version. Security patches applied silently, with rollback if needed.

Daily off-site backups

Multiple daily backups in redundant off-site locations. One-click restore if anything goes wrong.

24/7 uptime monitoring

Continuous monitoring with instant alerting. We respond before you notice.

SSL, firewall, DDoS protection

Auto-renewing SSL, hardened firewall rules, DDoS mitigation on every deployment.

Performance and scaling

We monitor resource usage continuously. When your app needs more headroom, we flag it and upgrade with your explicit approval.

Dedicated engineering support

Real engineers on chat. DNS, SMTP & migration help. All included in €9.

Start 7-day free trial

WHY MANAGED

Why teams pick managed Mattermost Enterprise

Slack raised Enterprise+ list pricing to $45 per user per month in June 2025, with median negotiated rates landing near $26 per Vendr's 535-purchase dataset. At 500 seats that's a $130,000–$270,000 annual line item before any feature competes on merit — and Slack Enterprise Grid is famously difficult to leave once a workspace is consolidated under it.

Running Mattermost Enterprise yourself looks straightforward in the deployment guide and turns out to be a small platform-engineering project at scale. The HA cluster needs at least two app nodes behind a load balancer, shared object storage, a PostgreSQL master plus read replicas, and an external Redis cache once node count or invalidation rate makes the default in-memory bus the bottleneck. Elasticsearch or OpenSearch needs standing up before the three-million-post mark — Bleve embedded search was removed in v11.0, so there's no fallback. Mattermost Calls in production needs the rtcd dedicated WebRTC service, since NGINX cannot proxy UDP and the integrated single-server mode does not survive multi-node deployments. SAML and AD/LDAP need certificate rotation and group-attribute mapping that drift with the identity provider. Compliance Export needs its output directory on shared storage or reports only exist on the local node.

The sharpest edge is push notifications. Mattermost's Hosted Push Notification Service is the production-grade path for the stock iOS and Android apps — gated to an active Enterprise or Professional license. The free Test Push Notification Service is explicitly not-for-production by Mattermost itself. The third option, self-hosting the MPNS push proxy, means building and signing your own mobile apps with Apple and Google push certificates. Most self-hosters discover this after they have already invited a team that expects mobile notifications to work.

REVIEWS

Hear from customers ​like you​​​​​​​

Successful businesses and professionals around the world rely on DANIAN every day
5 stars review

No more maintenance headaches!

Finaly, I can relax and not bother with maintenance. Each of the softwares that we run on DANIAN is automated and running stable for couple months already. They even assist us with modifying the DNS records. Once we needed to modify the config of Nextcloud so that we are able to upload higher than 5GB files and they assisted us fast. I also love their documentation!

Review from Kevin Blackwell

Kevin Blackwell

Review Origin United States
5 stars review

Best managed service

I previously ran Peertube, Mastodon, Mattermost and Mirotalk on other providers before switching to DANIAN. I was tired of handling the updates and backups myself. Not only that the performance is "out of this world" fast, but their tech support is amazing. Since then I added 5-10 more Apps on my account. I also love how they add more softwares on their list constantly!

Review from William Northfield

William Northfield

Review Origin United Kingdom
5 stars review

Love the personalized service!

I own an ecommerce startup. I knew that I need some softwares so that I add automations in my biz. I hopped on their livechat and I explained my needs. Albert recommended me couple softwares, each for a specific use-case. I signed up for the free trial and tested all. Ended up activating 6 apps. Everything is running smooth 2 months so far. I love the personalized service that I get with them!

Review from George Adams

George Adams

Review Origin United States
5 stars review

n8n runs excellent

We needed to add the ffmpeg functionality to our n8n instance. I contacted their support team. They made the required changes in couple minutes and notified me. Usually for this type of service I would need to hire a developer on a hourly basis. Love them!

Review from David Hartmann

David Hartmann

Review Origin Germany
5 stars review

Smooth experience

I needed a way to manage the projects and files for my company. This was the first time I learn about opensource. I asked their support and livechat and they assisted me immediately. I started with Openproject. Later I added Nextcloud. My team were able to get used to the apps fast.

Review from Levi Nilsso

Levi Nilsson

Review Origin Norway
5 stars review

Bye GA

I wanted to replace GA with something but I didn't know the options. I talked with Jack on the livechat. Couple minutes after that, I have a running Matomo Analytics. They even configured the tracking and connected it with my website. I have only words of appreciation and respect!

Review from Wyatt Mitchell

Wyatt Mitchell

Review Origin Canada
5 stars review

Love the freedom

I wanted to use a crm for my startup. I signed up for the free trial. Tried out espocrm and dolibar and picked one. Their dashboard is very easy for a beginner. I recommend them and feel confident in choosing them.

Review from Elias Koch

Elias Koch

Review Origin Germany
5 stars review

Wow just wow

After discovering DANIAN, I wished I'd found them sooner — their solution is excellent and deserves wider recognition. Very good solution!

Review from Tyler Hollander

Tyler Hollander

Review Origin Canada
5 stars review

Professional tech support!

I thought that I knew what I was doing and I made changes in the Mattermost backend config file. Then it broke. I reached out to their tech and received an incredibly specific and fast response. They found the error fast and provided a clear solution.

Review from Bastian Engel

Bastian Engel

Review Origin Germany
5 stars review

Their support team is the best!

I had a problem with my card and the subscription could not be renewed in time. I notified their support and surprisingly, they showed much understanding. They basically left my apps run until I solved the card issue. Other providers would have deleted my data in a heartbeat. This is the way to build client-vendor trust!

Review from George Adams

George Adams

Review Origin United States
5 stars review

Fair price and fast

4 months ago I activated n8n, Uptime kuma, Vaultwarden and Paperlessngx. So far everything is perfect. The performance of all apps is excellent. I contacted their support team couple times for using custom subdomains for the apps and they were fast and kind. I'm constantly recommending them to my network!

Review from Atanas

Atanas

Review Origin Macedonia
5 stars review

Vaultwarden 10/10

I wanted to selfhost a passwords manager for my company but I didn't trust the mainstream providers. I tried out Vaultwarden for the free trial. I loved how their support team communicated with me professionally but still kind. I know that I can contact them whenever with whatever question I have. Recommended!

Review from James Smith

James Smith

Review Origin United States
5 stars review

Multiple locations options

I run an agency. The majority of our clients are in different countries. I love that DANIAN has 20+ countries and I can spin up any app in any location. This gives us the freedom to focus on our clients. Sure, I can employee a dev in my team, but honestly, I prefer to not have those headaches. With DANIAN everything is running 24/7.

Review from Edward Nelson

Edward Nelson

Review Origin United States
5 stars review

Everything just works!

My focus is on my business, not running servers. I love that I can lauch any app without having to think about the tech behind it. Everything just works!

Review from Tony Roy

Tony Roy

Review Origin United States
5 stars review

Awesome support team!

I signed up for the free trial in order to test Chatwoot. I needed to put a livechat widget on my website but I don't have much tech experience. I contacted their support to see if they can assist. They went above and beyond by generating the livechat widget code for me and inserting it in my website. They answered all my additional questions. 

Review from Filip

Filip

Review Origin Austria
5 stars review

Very proactive!

Today couple of the videos on my Peertube got viral. Before I even noticed, their support have notified me via email that they proactively upgraded my app with more cpu & ram so that it continues to work without any downtime. They left the upgraded app with the added resources for couple days until the traffic stabilizes. After that I had the possiblity to stay on the same plan or keep the upgraded plan. Out of gratitude I stayed on the upgraded one.

Review from Luke Hall

Luke Hall

Review Origin Australia
5 stars review

Win-win!

I run a web design biz. After I perform the work for my clients, they constantly ask me for more software solutions. So I partnered with DANIAN. Not only I provide the requested softwares for my clients and get the increased revenue boost by delegating all to DANIAN, but also for those clients that wish to order directly from DANIAN, I send them an affiliate link. Win-win on all sides!

Review from Luke Walker

Luke Walker

Review Origin United Kingdom
5 stars review

Flexible

For the past couple months I was running many apps with DANIAN for my clients. But one of my clients wanted a software that isn't on the current list. I talked with their tech support. They accomodated me and added the software the same day. The next day, I signed for their Partners program. We will go long way together!

Review from Jeffrey Johnson

Jeffrey Johnson

Review Origin United States
5 stars review

Awesome customer service

I needed to add analytics on my website but I didn't know anything about DNS. Their team guided me at all phases and they performed the changes for me. Additionally they were transparent and notified me of every change applied and steps performed.

Review from Gabriele Marino

Gabriele Marino

Review Origin Italy
5 stars review

Good admin dashboard

Not only that I got Chatwoot, I also have access to the management dashboard. I love that I can view my hourly/daily usage and perform manual backups and restorations if needed. I don't need the level of control but it feels good to know that I have it if I need it.

Review from Matthew Turner

Matthew Turner

Review Origin Canada
5 stars review

Financially wise decision

Why install Chatwoot on a VPS that will cost me $20-25/month. Then worry about security, updates, backups, etc. Instead, I can activate it on DANIAN the same day for half the price. Plus, less headaches for maintenance. So happy I found out about this company!

Review from Andreas Schmitt

Andreas Schmitt

Review Origin Germany
5 stars review

Great service!

I configure custom Matomo tracking for my clients as a monthly service. Many of my clients were asking if they can selfhost Matomo instead of using the Cloud service. My employee recommended DANIAN. Basically, I can activate as much Matomo's in any of 20+ countries the same day. Additionally the affiliate revenue is a nice bonus.

Review from Jacob Turner

Jacob Turner

Review Origin United States
5 stars review

Smooth experience

I was listing through youtube tuts on how to install Bookstack myself. Then randomly, I found their video playlist exactly for Bookstack. Got curious and went at their website. For the same price (or higher) that I would pay for just the VPS, with them I'm getting a fully managed Bookstack. It's a no-brainer decision!

Review from Elias Gustafsson

Elias Gustafsson

Review Origin Sweden
5 stars review

I love opensource software

2 days ago I haven't heard about opensource softwares. Today I'm running 4 apps and enjoying the trip. Hey, 1 month later I may become a developer, haha just kidding. Love you guys!

Review from Mason Hayes

Mason Hayes

Review Origin United Kingdom
5 stars review

Its a great service

Its a great service. I love the performance of my Mastodon community. It keeps on growing and I don't have any worries about backups, secuirity, updates, etc.

Review from Vinícius Rocha

Vinícius Rocha

Review Origin Brazil
5 stars review

Very intuitive solution!

I wanted to use a nocode software for my company. A friend recommended them so I tried both Baserow and NocoDB, couple days later picked one.

Review from Haruto Hashimoto

Haruto Hashimoto

Review Origin Japan
5 stars review

Top-notch security

Honestly, I don't care much about performance and functionalities. I just wish to not bother with hacking attacks so that I can focus on my firm. I recommend them!

Review from Henrik Otto

Henrik Otto

Review Origin Germany
See more reviews

USE CASES

Three teams who run Mattermost Enterprise on DANIAN

These are representative team types we set up most often. Each starts with the same flat €9 plan.

100-PERSON BROKER-DEALER

Trading desk migrating off Slack Pro to satisfy SEC 17a-4 retention

USA and UK regions. Enterprise tier. SAML against Okta, AD/LDAP group sync to map Trading, Compliance, and Engineering teams. Daily Compliance Export to Global Relay EML format on a 7-year object-locked retention bucket. Legal Hold on active investigation subjects. ID-only push notifications keep trade chatter out of Apple and Google notification logs.

250-PERSON DEFENSE SUBCONTRACTOR

Air-gapped Enterprise Advanced for CMMC Level 2 program

Tier-2 DIB supplier producing ITAR-controlled components. Enterprise Advanced tier. STIG-hardened FIPS 140-3 image deployed in a customer-controlled enclave. Channel banners labeling CUI and ITAR. Dynamic ABAC tied to clearance plus program plus device posture. Data-spillage handling, burn-on-read for one-time secrets, mobile biometrics and screenshot prevention on issued iOS.

500-PERSON ENGINEERING ORG

Moving off Slack Enterprise+ at $45/user/month list

Series-D SaaS company. Frankfurt region, 3-node HA cluster behind a managed load balancer. OIDC against Google Workspace. Elasticsearch backed by managed OpenSearch handling roughly 8 million posts after Slack Corporate Export migrated through mmetl. rtcd for calls. Playbooks for incident response. Software license savings clear $180,000 per year at street pricing before counting headcount growth.

COMPARISON

Four ways to run Mattermost Enterprise

Software-only annual cost at 100 seats. Slack Enterprise+ uses Tropic's $45 list price and Vendr's $26.18 median of 535 verified purchases. Mattermost Enterprise per-user is the customer's separate contract with Mattermost, Inc. — DANIAN's row covers the hosting only.

 PATH100 SEATS250 SEATS 500 SEATSYOUR OPS TIME
Slack Enterprise+ (proprietary SaaS)
$54,000/yr
list — median ~$31,400
$135,000/yr
list — median ~$78,500
$270,000/yr
list — median ~$157,000
Zero. Multi-year commit, fixed seat. Downgrading from Grid is a re-build project. No on-prem option.
Self-host on your own VPS
$24/mo VPS
+ license + time
$24+/mo VPS
+ license + time
HA cluster
+ license + time
10–40 hours/month: HA cluster, Elasticsearch, push relay, certificates, PostgreSQL tuning, compliance export wiring.
Home server
(Dell PowerEdge T350)
€85–187/mo
(amortised + power + internet)
Not viable
past 100 seats
Not viable4–8 hours/month. Business internet with static IP needed. Air-gap incompatible without separate offline infrastructure.
DANIAN Managed Mattermost Enterprise
€9/mo hosting
+ your license
€9/mo hosting
+ your license
€9/mo hosting
+ your license
0 hours/month, HPNS, rtcd Calls, compliance export — included.

Mattermost Professional list is $10/user/month annual. Enterprise and Enterprise Advanced are quoted by Mattermost sales — typical street rates fall in the $15–$19/user/month range based on third-party review aggregators. Your license contract is with Mattermost, Inc. or an authorized reseller (Carahsoft for U.S. federal).

BY INDUSTRY

Mattermost Enterprise for specific industries

Mattermost Enterprise shows up in places Slack does not fit — usually because the data needs to stay on infrastructure the team controls, the network is restricted, or the retention horizon is measured in years rather than months. Five shapes that recur in our intake conversations.

Broker-dealers operating under SEC Rule 17a-4(b)(4) and FINRA Rule 4511 need written business communications preserved in non-rewriteable form for at least three years, typically seven.

Managed Mattermost Enterprise on DANIAN runs daily Compliance Export to Global Relay EML or Actiance XML, dropped into an object-locked S3 prefix the firm controls.

Legal Hold attaches to departing employees and active investigation subjects through the dedicated plugin.

Custom retention policies pin trading-desk channels to seven years while casual channels rotate at ninety days.

ID-only push notifications keep message contents out of Apple Push Notification Service and Firebase Cloud Messaging payloads.

The standard pattern: one channel per trading desk, separate channels for risk and operations, Mattermost's published FINRA documentation mapping platform features to FINRA 4511, and eDiscovery surfaced through POST /api/v4/compliance/reports for the bank's existing surveillance vendor to ingest. 
Defense industrial base suppliers working under CMMC 2.0 Level 2 and NIST SP 800-171 deploy Enterprise Advanced for air-gap compatibility, channel banners, attribute-based access control, and data-spillage handling.

The STIG-hardened FIPS 140-3 image runs inside the contractor's controlled enclave on customer-elected infrastructure.

SAML routes through on-premises Keycloak or AD FS.

Channel banners label CUI//SP-PROP, ITAR-controlled, and FCI channels distinctly.

Dynamic ABAC enforces clearance plus program plus device posture before a user can read a channel.

Mobile biometrics, data-at-rest encryption, jailbreak detection, and screenshot prevention through Intune MAM protect issued iOS devices.

Mattermost publishes a CMMC Compliance guide mapping features to Level 2 controls — AU 3.3.3 audit record retention, IR 3.6.2 incident tracking, AC role-based access through AD/LDAP group sync — and ships an FIPS-validated container image used by 900+ enterprise customers including the U.S. Department of Defense and U.S. Air Force. 
Utilities under NERC CIP and EU operators under NIS2 need a communications channel reachable when the public SaaS estate is not, and segregated from the production network being defended.

Managed Mattermost Enterprise on DANIAN runs as an out-of-band control plane on infrastructure separated from the operator's production stack — a second control surface for incident response rather than a piece of the system being responded to.

Pre-staged incident channels carry attached runbooks.

Playbooks template the on-call response: identify, contain, eradicate, recover.

Shared Channels federate with vendor CERTs and contractor SOCs without exposing internal channels. AI-summarized call recordings pin the incident timeline for regulator submissions.

The standard pattern: a #soc-bridge working channel, separate region-keyed pager channels, a read-only mirror of the public status feed, and quarterly tabletop exercises restoring from yesterday's backup.

A 1,000-professional CERT community already uses Mattermost as central collaboration hub across hundreds of infrastructure operators. 
Engineering teams producing software for regulated customers need supply-chain transparency and a record of release decisions that outlives a SaaS retention window.

Managed Mattermost Enterprise on DANIAN ships with SBOM publication enabled and Cosign-signed artifact verification matching Mattermost's own release process (DCT was replaced with Cosign in v10.2, November 2024).

GitLab and GitHub webhooks post merge events into dedicated #deploys channels, with Playbooks templating release management gates.

The MCP Universal Connector wires in-Mattermost AI agents to Jira, GitHub, Datadog, and PagerDuty — taking real actions through approval gates rather than read-only summarization.

ESR-track upgrades land monthly minors and six-month majors with a 60-day overlap window, so security patches arrive without forcing a feature-track jump.

A 500-engineer org tracks roughly 8 million posts after one year of activity — within Elasticsearch territory, which we provision pre-indexed at version-pinned 8.x. 
Consultancies need conversation segregation between clients and contractual data-residency commitments that match the client's regulatory regime.

On managed Mattermost Enterprise, each client lives in its own Team — channels, files, and integrations scoped to that Team — with membership controlled through AD/LDAP group sync.

Shared Channels federate per-client servers when an engagement spans organizations.

Guest Accounts admit external collaborators as single-channel guests within the documented Mattermost license terms.

Region-pinned deployments place the chat layer near the largest contributor cohort or in the region the client's contract requires.

A 12-person consultancy can manage dozens of client Teams comfortably inside the Enterprise tier's 50,000-concurrent-user ceiling.

The standard pattern: one Team per client, one #project and one #ops channel per Team, a private #partners-internal Team that no client account ever joins, and AI summarization compiling weekly status reports for delivery managers. 

FAQ

Frequently asked questions

Everything teams ask before signing up — answered straight, without sales speak.

Three groups: technical setup, migration, and how DANIAN works as a service.

01

Technical and configuration

Yes. DANIAN ships the Mattermost Enterprise binary in free Entry mode. To activate Professional, Enterprise, or Enterprise Advanced features, you purchase a license from Mattermost, Inc. or an authorized reseller (Carahsoft for U.S. federal) and upload it at System Console → About → Edition and License → Upload License File. Zero-downtime license swap is available via the mmctl license upload CLI. DANIAN does not resell licenses — you own the customer relationship with Mattermost.
The server reverts to Entry mode. All data is preserved — channels, messages, files, accounts, integrations. Paid features (Compliance Export, Legal Hold, SAML, AD/LDAP group sync, advanced permissions, AI features) lock immediately. Entry mode's 10,000-message viewing cap then applies — older messages remain in PostgreSQL but aren't visible or searchable. Renewing and re-uploading a current license restores everything within seconds. We watch the expiration date and ping you well before it lands.
Yes, on Enterprise. Compliance Export emits Actiance XML, Global Relay EML, or generic CSV on a daily schedule, dropped into a per-tenant object-locked S3 prefix. Legal Hold ships as a separate plugin (download the binary, upload via System Console) that preserves messages from named users or groups for a defined window. eDiscovery runs via POST /api/v4/compliance/reports with Unix epoch timestamps and downloads as a zip containing meta.json and posts.csv. The ComplianceSettings.Directory sits on shared storage so reports survive node failure.
Yes, with an active Enterprise or Professional license. Mattermost's Hosted Push Notification Service is the production-grade path for the stock iOS and Android apps from the App Store and Play Store. We toggle it on at System Console → Environment → Push Notification Server, with the option visible only when a paid license is loaded. If you build your own mobile apps, you self-host the MPNS push proxy instead. If your license lapses, HPNS access stops and we route you to the free TPNS (dev-only, no SLA) or a self-hosted MPNS we can stand up alongside.
On Professional and above: SAML 2.0 against Okta, Entra ID, AD FS, Auth0, OneLogin, PingIdentity, and Keycloak; OpenID Connect against Google, Microsoft 365, GitLab, and generic OIDC providers; OAuth 2.0 for GitLab; AD/LDAP user sync. On Enterprise: AD/LDAP group, channel, and team sync, enforced MFA, and RBAC with custom admin roles. From v11.6 the OIDC preferred_username field maps to the Mattermost username for GitLab, OpenID, and Entra ID compatibility.

02

Migration and onboarding

We can activate your app on your own custom domain/subdomain. Examples: mydomain.com, anyword.mydomain.com.
Or, on our randomized free subdomain. Example: 963.apps.danian.cloud
If you wish to use a custom domain/subdomain, select that option when ordering your app (or notify us later). We will send you the required DNS records and if needed, our tech team will modify them for you.
21 datacenter locations across six continents. You choose the region at provisioning. Application data sits in the region you choose; pick whichever is closest to your users or matches your data-residency preference.
Yes. Request a region migration from the dashboard and we run the move in the background. The system emails you when the migration completes; total transfer time depends on data volume but typical instances finish in a few hours. There is no extra charge for a region change.
Yes. Full data export is available at any time, in a portable format you can bring to any infrastructure.
Through mmetl (Slack export-to-Mattermost converter) plus mmctl (admin CLI). The legacy web-app Slack import is deprecated. Full direct-message and private-channel data requires Slack's Corporate Export approval — which Salesforce grants on application from the workspace primary owner. We provide the migration runbook and stage the import into a fresh team to validate fidelity before cut-over. Plan two to four weeks for a multi-year Grid workspace with custom integrations and bots that need rebuilding.
Messages, files, channels, users, and most threaded conversations carry over. Slack apps, bots, slash commands, workflow builder, and starred conversations don't — those rebuild using Mattermost's webhook, slash-command, and bot APIs. User groups become Mattermost Custom Groups. Custom emoji authorship and some bot metadata don't always survive round-trip. Plan two to five days of integration work after the data import lands.
Yes. The mmctl license upload command swaps the license on a running server without restart. The web upload at System Console → About → Edition and License → Upload License File also works without downtime. Features activate within seconds.

03

Billing, support, and platform

€9 covers everything we do for that app: hardware in the region you choose, daily off-site backups with one-click restore, automatic security patches and version upgrades, 24/7 monitoring, SSL and firewall, and engineering support on Email/LiveChat. There are no setup fees or hidden line items. For more info see our Pricing page.
If you decide to continue, we charge €9/app/month from day 8. If you don't, the trial ends and you can export your data. No card is required for the trial, and we never auto-charge you without explicit consent.
No. The €9/month is flat regardless of how many users log into your app. Add 5 users or 50; the price doesn't change.
24/7 Live chat and email support, both staffed by engineers who run the systems. We handle DNS configuration, SMTP setup, app integrations, performance tuning, troubleshooting, and migration help. Response time is typically under an hour. There is no tier system — every customer gets the same support.
Yes. Cancel from the dashboard. We don't charge a cancellation fee, we don't lock data, and we will export your data to you on request before deletion. data to you on request before deletion.
Every customer instance is backed up daily to a separate region from the primary. We test restores. You can request a restore at any backup point within the retention window — usually 7 days for daily backups.
Your application data sits in the region you choose at provisioning — 21 datacenter locations across six continents. Account-level data (billing, account email, support ticket history) is processed centrally. Application data region is picked by you, per app.
99.9% uptime SLA on every app, every tenant. Service credits are documented at danian.co/service-level-agreement. The status page is located at status.danian.co.
When your tenant approaches the resource ceiling — the base tier holds 1 vCPU/RAM, 30 GB storage — we notify you. Resource upgrades happen with your explicit consent; we will not upgrade your tenant or charge you without it.
We wait. We don't suspend the app or delete your data on the first failed charge. We email you, you fix the card on file, and we continue.
Invoices can be downloaded from the billing dashboard in PDF the day each charge succeeds. EU VAT is added where applicable and the VAT-reverse-charge regime applies for VAT-registered businesses with a valid number.
150+ open-source apps across automation, team chat, file sync, analytics, AI, password management, email marketing, dev tools, project management, smart home, CMS, and federated social. See the full catalog →
Yes. Every instance comes with a web-based terminal and a file manager in your DANIAN management dashboard. Useful for managing your data and customizations.
Resources scale with your usage. If your app needs more vCPU, RAM, or storage, we add it — and we ask first before any change to your plan. €9 is the floor; resource-heavy workloads may price higher, but you'll always know in advance.
Yes. We have both a Partner program and an Affiliate program available. Anybody can sign up.
No contract. No minimum commitment. Cancel anytime from the dashboard with one click. The 7-day free trial requires no credit card. After the trial converts to paid, you can still cancel at any month without notice or penalty.

DEPLOY IN YOUR REGION

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