Troubleshooting

If the app does not start, especially after an update, usually this is related to incompatible plugins. To fix this situation, put the app in recovery mode and open a…

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If the app does not start, especially after an update, usually this is related to incompatible plugins. To fix this situation, put the app in recovery mode and open a Web terminal. Get a list of installed plugins:
npm ls 2> /dev/null | grep ep_

 

The two plugins ep_cloudron and ep_etherpad-lite are required, any other plugin might cause the issue. Uninstall other plugins one by one with:
npm rm <pluginname>

 

Then see if the app can start up again by running /app/pkg/start.sh. If the app starts up and is accessible normally, disable recovery mode again, otherwise try the next one.

 

Plugins which did not cause the problem can be reinstalled again with:
npm i <pluginname>

 

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