FAQs
- How can I delete an App?
In the App portal just click to request the deletion here: https://cloud.danian.co/#Form:Delete_an_App Add the info in a text form: - The name of the App - When you wish…
- How do I add more CPU/RAM/Disk/Traffic?
In the majority of the cases, as each of our clients uses the App/s, as soon as the App starts using above the allowed limits, the system automatically sends an email…
- How will I receive the App I have ordered?
You will be notified at your email address when your App is ready. Then you will be able to log in your account by using the admin credentials that are located in the…
- How will I be notified on the status of my order?
The status of your order can be checked inside the App portal by you at all times. Also, our system sends automated email notifications for all relevant changes.
- What is the prohibited usage cases of the Apps?
We do not allow our Apps to be used for the purposes on this list: - Adult products and services. - Counterfeit products, replicas or designed infringements of them…
- How does the automated App upgrade process works?
The majority of the Apps start with the required minimum 1 vCPU/RAM. At all times you have complete control over the resources usage of your App by looking at the Stats…
- Can I have multiple Apps in multiple datacenter locations?
Yes. You can have as many Apps in as many locations you wish.
- What are the maximum resources per App?
Currently these are the maximum limits: - 512 GB RAM - 64 vCPU's - 16 TB Storage - 12 Gbps Network speed
- What type of support does DANIAN provide?
We provide the following support: - Email support - Live Chat
- Which datacenter locations are available?
The current locations are: Germany, United States, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan…
- Where does DANIAN store my data?
DANIAN stores your account data in the EU, protected by some of the strictest privacy laws in the world. Your application data is hosted in the country where you choose…
- Can an App be migrated from one datacenter location to another?
Yes. In the App portal just click to request the migration. Then the system will send an update via email notifying you when the migration is finished.
- How does DANIAN charge me?
Our billing is simple and transparent: DANIAN charges you for each App per month.
- What is DANIAN?
DANIAN is the easiest way to run Open Source Software. Deploy any one of over 150+ supported open-source software distributions in of the 21 data center locations.…
