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Fully Managed Fider
as a Service

Deploy Fider as a fully managed service starting at €9/mo. Get automated backups, SSL, updates, support and monitoring included.

Fider is an open-source feedback platform — public roadmaps, voting boards, and customer suggestions — combining the convenience of Canny or UserVoice with the data ownership and predictable cost of self-hosted infrastructure.

Free 7-day trial  99.9% Uptime SLA  No credit card  Cancel anytime

Free 7-day trial  99.9% Uptime SLA
No credit card  Cancel anytime

Fider

Fider

STARTING AT

€9/month
Automated Backups
Monitoring
Automated Updates
Auto SSL

USAGE

Unlimited
Human Support
Custom Domains
Terminal Access
File Manager Access
Deploy in your region 21 locations worldwide
GermanyFinlandNetherlandsUKSwedenUnited StatesCanadaSingaporeJapanAustraliaBrazilSouth Africa+9 more →
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ABOUT THE SOFTWARE

What is Fider

Fider is an open-source platform for collecting and prioritising customer feedback. Visitors submit ideas, vote on existing ones, and discuss them in threaded comments. Maintainers triage, tag, and update status. It is a transparent product backlog the public can see.


The project is licensed under the GNU AGPL-3.0 and maintained on GitHub at github.com/getfider/fider by an active core team plus community contributors. The codebase is Go on the backend, React on the frontend, Postgres for storage. The current stable image runs on Postgres and ships from the official getfider/fider Docker registry.

Fider has been in continuous development since 2017. Self-hosted instances run thousands of public roadmaps and feedback boards — from open-source projects with 50,000-star repositories down to indie SaaS teams running their first beta. The hosted Fider Cloud was retired in 2024 and the project now ships exclusively as a self-hostable container. Migrating off Cloud is a one-time Postgres restore. Running it long-term is what we do.

FEATURES

What Fider does

Fider is structured around three loops: collect ideas from your users, let them vote and discuss, communicate status back. Everything else — the integrations, the API, the multilingual UI — exists to make those loops cleaner. Here are the eight features that matter most in practice.

Idea voting boards

One vote per verified email per idea. Sort by trending, recent, or most-voted. The board is your public-facing backlog and stays readable past 10,000 posts.

Status tracking and tags

Each post moves through declined, planned, started, completed. Custom tags let you slice by component, persona, or release. Subscribers get an email on every status change.

Public and private boards

Run a public roadmap visible to anyone, or lock the board to signed-in users only. Mixed mode lets you keep some boards private while others stay open.

Webhooks and REST API

Outbound webhooks on every new post, vote, and status change — pointable at Slack, Discord, n8n, or any HTTPS endpoint. REST API for posts, votes, comments, and tags.

Threaded comments and discussion

Visitors discuss each idea inline. Comment notifications go to subscribers, not the whole board. Markdown supported. Admins can pin, edit, or moderate.

Magic-link signin with OAuth

Default signin is passwordless via email. GitHub, Google, Facebook, and generic OAuth2 providers plug in for SSO. Identity tied to the post so vote integrity holds.

Custom branding and CSS

Set primary colour, logo, and favicon from the admin UI. Drop in custom CSS for finer control. Your feedback board looks like your product, not Fider's defaults.

Multilingual UI

Interface translated into 18+ languages with browser-locale auto-switching. Pin a single locale per tenant if you want the board to read consistently for every visitor.

WHAT'S ALWAYS INCLUDED

Every app. Fully managed.
Nothing extra to pay for.

Every app you deploy includes the full managed service — security, backups, updates, and support from day one.

Automatic updates and patches

Apps run the latest stable version. Security patches applied silently, with rollback if needed.

Daily off-site backups

Multiple daily backups in redundant off-site locations. One-click restore if anything goes wrong.

24/7 uptime monitoring

Continuous monitoring with instant alerting. We respond before you notice.

SSL, firewall, DDoS protection

Auto-renewing SSL, hardened firewall rules, DDoS mitigation on every deployment.

Performance and scaling

We monitor resource usage continuously. When your app needs more headroom, we flag it and upgrade with your explicit approval.

Dedicated engineering support

Real engineers on chat. DNS, SMTP & migration help. All included in €9.

WHY MANAGED

Why teams pick managed Fider

In 2025 Canny rebuilt its pricing around tracked users — every voter, commenter, and AI-captured customer counts toward the cap. As engagement grows, costs grow. A successful feedback board became a tax on success. Teams that have outgrown Canny's free tier now face $19, $79, $275, or $579 a month at predictable engagement scales, with Business pricing climbing into four figures.

Self-hosting Fider sidesteps the per-voter math entirely. The catch is that Fider is opinionated about one thing: email has to work. The whole signin model is magic-link only — every login, every confirmation, every notification goes through SMTP. The application literally panics on startup with could not find environment variable named 'EMAIL_SMTP_HOST' if the variables aren't set. If the mail relay drifts off SPF or DKIM alignment, Gmail and Microsoft 365 quietly route the signin links to spam. Nobody can log in, including the admin. There is a documented operational dance — TRUNCATE TABLE tenants RESTART IDENTITY CASCADE; in Postgres — to undo a botched initial setup. Most teams discover this the hard way.

We run the SMTP relay for you. Outbound mail signs with SPF and DKIM under your domain, the DMARC alignment passes Gmail and Microsoft 365 on day one, and we re-test inbox placement when sender reputation drifts. The JWT secret is generated at the 512-bit length the docs recommend rather than a copy-pasted placeholder. Postgres runs with daily off-site backups and snapshot-before-migrate. The OAuth callback URLs match your custom domain from the first redirect.

  • SMTP relay with SPF, DKIM, DMARC, pre-tested against Gmail and Microsoft 365
  • Postgres with daily off-site backups and pre-migration snapshots
  • Auto-renewing TLS on your custom feedback domain
  • Native OAuth wiring for GitHub, Google, Facebook, plus generic OAuth2
  • JWT_SECRET generated at 512-bit per the upstream docs

REVIEWS

Hear from customers ​like you​​​​​​​

Successful businesses and professionals around the world rely on DANIAN every day

USE CASES

Three teams who run Fider on DANIAN

Three patterns recur. A small SaaS replacing a per-voter feedback tool. An open-source maintainer moving feature requests off GitHub issues. An internal product team running a private board behind SSO. The configuration differs in each case.

7-PERSON INDIE SAAS

Replacing a tracked-user feedback tool after crossing 100 voters

Germany region for proximity to a Europe-heavy customer base. Custom domain at feedback.theirproduct.com with auto-renewing TLS. SMTP signed under their apex so signin links land in Gmail and Microsoft 365 inboxes. Webhook to a private Slack channel for new posts. Cutover from the old tool finished in one working day.

OPEN-SOURCE MAINTAINER

Routing feature requests away from a noisy GitHub issue tracker

US region for the contributor base. GitHub OAuth as the signin provider — contributors authenticate with the account they already have. Public board indexed by search engines. Custom CSS matches the project's docs theme. The maintainer triages a weekly top-voted shortlist into Linear rather than re-reading 200 issue threads.

INTERNAL PRODUCT TEAM, ~180 EMPLOYEES

Private SSO-gated board for employee tooling and process feedback

UK region. Generic OAuth2 wired against the company's identity provider (Okta or Entra ID). Board set to private — invisible to anyone outside the tenant. Replaced a Google Form, a shared spreadsheet, and three Slack threads. The product team now triages on Mondays; nothing falls into the spreadsheet hole.

COMPARISON

Four ways to run Fider

There are four realistic paths to running a feedback board. The first three keep moving as your audience grows; only one is flat. Costs below show the proprietary SaaS at the voter scale it actually charges on (tracked users), and the self-host paths at production-class infrastructure.

 PATH25 VOTERS100 VOTERS1,000 VOTERSONGOING OPS TIME
Proprietary SaaS (Canny)
$0 (free tier)$19/mo (Core)~$275/mo (Core overage)None — but cost climbs with engagement
Self-host on a VPS
€100–280/mo effective€100–280/mo effective€120–300/mo effective1–2 hrs/mo: patching, SMTP, certs, backup verify
Home server
(HP ProLiant ML30 or similar)
€210–667/mo effective€210–667/mo effective€210–667/mo effective2–4 hrs/mo plus hardware risk on the household
DANIAN Managed Fider€9/mo€9/mo€9/mo0 hrs/mo — we run the box

VPS path: $24/month production-class VPS + $5/month off-site backup target + $15/month monitoring = $44/month infrastructure, plus 1–2 hours of monthly ops at a freelance sysadmin rate of €60–120/hour. Home-server path: amortised hardware + electricity + business internet with static IP + off-site backup target + 2–4 hours of monthly ops. DANIAN: one line on the invoice, no operational time.

BY INDUSTRY

Fider for specific industries

Fider is industry-neutral as a product, but the operational shape of running it shifts with the audience. A B2B SaaS retention model needs different SMTP and storage discipline than an indie game studio absorbing a Steam-traffic spike. Four common shapes are below.

SaaS teams use Fider to replace per-tracked-user feedback tools where engagement growth becomes a cost penalty.

Most retain feedback indefinitely for product analytics, which means storage discipline and lifecycle policy matter.

On DANIAN, we provision your Fider with daily off-site Postgres backups, configure outbound SMTP signed with SPF and DKIM so the magic-link signin survives Gmail and Microsoft 365 filtering, and put the public board on a custom subdomain with auto-renewing TLS.

Teams typically cut their feedback-tool spend by 80–95% versus per-voter SaaS pricing once they cross 100 active voters.

The vote-integrity model — one verified email per vote — also satisfies most procurement reviews without an extra security control. 
Game studios use Fider for community feature requests, bug-vote triage, and post-launch roadmap signalling.

The operational pain point is bursty traffic — a Steam announcement, a Reddit thread, or YouTube creator coverage can drive 10,000+ votes in 48 hours.

We run Fider behind a CDN-friendly TLS termination, configure rate limits on the signin endpoint to prevent magic-link abuse during brigades, and keep Postgres on a managed plan that handles the read spikes without manual intervention.

Studios that launch a public board for a major patch routinely log 3,000–8,000 votes per release cycle.

The €9 monthly fee does not change when the votes do. 
Open-source maintainers use Fider to triage feature requests away from GitHub issues, where signal-to-noise collapses past a few thousand stars.

We pre-configure the GitHub OAuth signin provider so contributors authenticate with the account they already have, set BASE_URL to your project's subdomain, and ship the JWT_SECRET at the 512-bit length the upstream docs recommend.

The webhook integration pipes new posts into a maintainer Discord or Slack so triage happens where the work already is.

The result is a structured backlog — one vote per contributor, threaded discussion, status tags — that lets a maintainer convert 200 chaotic issues into a prioritised 20-item shortlist over a weekend rather than over a quarter. 
Internal product and IT teams run Fider as a private board where employees vote on tooling requests, process changes, or roadmap items.

Privacy is the operational concern: the board must not be discoverable externally, and SSO is usually mandatory.

We deploy Fider with the private-tenant flag set, configure OAuth2 against your existing identity provider (Okta, Authentik, Keycloak, or Microsoft Entra ID), and lock board access to authenticated employees only.

Companies of 80–500 employees typically replace a Google Form plus a shared spreadsheet with one Fider board and recover roughly 30–40% of the feedback that previously fell into the spreadsheet hole in the first month after cutover. 

FAQ

Frequently asked questions

Everything teams ask before signing up — answered straight, without sales speak.

Three groups: technical setup, migration, and how DANIAN works as a service.

01

Technical and configuration

We provision an outbound SMTP relay tied to your subdomain, sign every message with SPF and DKIM, and set the DMARC alignment so Gmail and Microsoft 365 deliver to inbox rather than spam. Fider's signin model depends entirely on a working email path — if the magic-link doesn't land, nobody signs in, including the admin. We test inbox placement on day one and re-test whenever the sender reputation drifts.
Not on the managed plan. Fider depends on a specific Postgres major, and the backup, monitoring, and recovery routines we run assume we own the database lifecycle. Customers who want a bring-your-own-database setup are usually a better fit for the DIY VPS path, where you trade our operational time for full database control. We can talk through the trade-off on chat before you commit.
Yes. Fider ships with native OAuth providers for GitHub, Google, and Facebook, plus a generic OAuth2 provider that fits Okta, Authentik, Keycloak, Microsoft Entra ID, and most identity vendors. We configure the callback URLs against your custom domain when the instance is provisioned, so the signin loop works on the first redirect rather than after a manual re-edit.
Yes. Fider exposes a theme editor for primary colour, logo, and favicon, plus a custom CSS block for finer control. We don't lock down the CSS editor — paste whatever your designer ships. If a CSS change breaks the layout, we'll roll it back from a snapshot and let you know which selector caused it, rather than leaving the board in a broken state.
Yes. Fider sends outbound webhooks on new posts, votes, and status changes — pointable at Slack, Discord, Mattermost, n8n, Zapier, or any HTTPS endpoint that accepts JSON. The REST API also lets you read posts, votes, and tags programmatically. We have customers who pipe Fider events into a daily Slack digest using a 12-line n8n flow.
Yes. Fider exposes a REST API for posts, votes, comments, tags, and user records, authenticated by API key per tenant. The full reference lives in the upstream docs at docs.fider.io. Common automations include syncing closed posts into a GitHub or Linear backlog and posting a weekly top-voted summary to a customer Slack channel.
Fider ties every vote and post to a verified email address, so anonymous spam is rare by design. We add rate limits on the signin endpoint to block magic-link harvesting and quietly throttle vote-stuffing patterns at the proxy layer. If a brigade still gets through, we'll help you set the board to single-sign-on or invite-only for the duration of the incident.
The interface ships translated into 18+ languages and switches based on the visitor's browser locale. Content posted by users stays in whatever language they typed — Fider doesn't translate posts. For teams that need a single canonical language, we can pin the locale at the tenant level and disable the auto-switch so the board reads consistently for every visitor.

02

Migration and onboarding

We can activate your app on your own custom domain/subdomain. Examples: mydomain.com, anyword.mydomain.com.
Or, on our randomized free subdomain. Example: 963.apps.danian.cloud
If you wish to use a custom domain/subdomain, select that option when ordering your app (or notify us later). We will send you the required DNS records and if needed, our tech team will modify them for you.
21 datacenter locations across six continents. You choose the region at provisioning. Application data sits in the region you choose; pick whichever is closest to your users or matches your data-residency preference.
Yes. Request a region migration from the dashboard and we run the move in the background. The system emails you when the migration completes; total transfer time depends on data volume but typical instances finish in a few hours. There is no extra charge for a region change.
Yes. Full data export is available at any time, in a portable format you can bring to any infrastructure.
Partially. Canny and Featurebase both export to JSON or CSV — we can map posts, votes, comments, and status into Fider's data model, but identity is the lossy part. Voters whose email addresses don't match across systems become new accounts. Most teams accept that trade-off and bulk-message their old user base on cutover day.
Yes — the callback URL changes when the domain changes. We give you the new callback URL for each provider before cutover so you can update it in the GitHub, Google, or Microsoft app registration without downtime. The old signin keeps working at your previous domain until you redirect.

03

Billing, support, and platform

€9 covers everything we do for that app: hardware in the region you choose, daily off-site backups with one-click restore, automatic security patches and version upgrades, 24/7 monitoring, SSL and firewall, and engineering support on Email/LiveChat. There are no setup fees or hidden line items. For more info see our Pricing page.
If you decide to continue, we charge €9/app/month from day 8. If you don't, the trial ends and you can export your data. No card is required for the trial, and we never auto-charge you without explicit consent.
No. The €9/month is flat regardless of how many users log into your app. Add 5 users or 50; the price doesn't change.
24/7 Live chat and email support, both staffed by engineers who run the systems. We handle DNS configuration, SMTP setup, app integrations, performance tuning, troubleshooting, and migration help. Response time is typically under an hour. There is no tier system — every customer gets the same support.
Yes. Cancel from the dashboard. We don't charge a cancellation fee, we don't lock data, and we will export your data to you on request before deletion. data to you on request before deletion.
Every customer instance is backed up daily to a separate region from the primary. We test restores. You can request a restore at any backup point within the retention window — usually 7 days for daily backups.
Your application data sits in the region you choose at provisioning — 21 datacenter locations across six continents. Account-level data (billing, account email, support ticket history) is processed centrally. Application data region is picked by you, per app.
99.9% uptime SLA on every app, every tenant. Service credits are documented at danian.co/service-level-agreement. The status page is located at status.danian.co.
When your tenant approaches the resource ceiling — the base tier holds 1 vCPU/RAM, 30 GB storage — we notify you. Resource upgrades happen with your explicit consent; we will not upgrade your tenant or charge you without it.
We wait. We don't suspend the app or delete your data on the first failed charge. We email you, you fix the card on file, and we continue.
Invoices can be downloaded from the billing dashboard in PDF the day each charge succeeds. EU VAT is added where applicable and the VAT-reverse-charge regime applies for VAT-registered businesses with a valid number.
150+ open-source apps across automation, team chat, file sync, analytics, AI, password management, email marketing, dev tools, project management, smart home, CMS, and federated social. See the full catalog →
Yes. Every instance comes with a web-based terminal and a file manager in your DANIAN management dashboard. Useful for managing your data and customizations.
Resources scale with your usage. If your app needs more vCPU, RAM, or storage, we add it — and we ask first before any change to your plan. €9 is the floor; resource-heavy workloads may price higher, but you'll always know in advance.
Yes. We have both a Partner program and an Affiliate program available. Anybody can sign up.
No contract. No minimum commitment. Cancel anytime from the dashboard with one click. The 7-day free trial requires no credit card. After the trial converts to paid, you can still cancel at any month without notice or penalty.

DEPLOY IN YOUR REGION

21 datacenter locations on six continents

Pick the region closest to your users.

United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon

Global Reach Map

Try managed Fider for 7 days

No card. Cancel from the dashboard.