Question 1

Is DANIAN a good fit for Ente at a photography studio?

Accepted Answer

Photographers work non-destructively: 14-bit RAW files captured in formats like Canon CR3, ingested into a color-managed catalog, culled, and archived as the legal master. A single 45-megapixel RAW runs about 45 MB, so an eight-hour wedding of roughly 3,000 frames is near 135 GB before culling, with delivered galleries of 400 to 800 edited images. On a managed Ente instance we size object storage to the studio's real volume, enable encrypted shared-album links for client delivery, and keep the database backed up beside the files so a restore returns the full set. The originals stay end-to-end

Question 2

Is DANIAN a good fit for Ente at an architecture or construction firm?

Accepted Answer

Commercial construction runs on concealed-conditions documentation: rebar, rough-ins, and waterproofing are photographed before concrete pours and walls close, organized by phase, because roughly 70 percent of disputes trace back to thin records. A commercial site generates 30 to 50 photos a day, with weekly professional shoots standard on projects over two million. We host the firm's Ente in the region nearest the office, turn on encrypted shared-album links so a client or lender can see progress without a public-cloud account, and back up the file-key database nightly alongside the images. P

Question 3

Is DANIAN a good fit for Ente at a newsroom or human-rights organization?

Accepted Answer

Source protection is the discipline here: sensitive images arrive over channels like SecureDrop, are stripped of metadata, and are never held on internet-exposed laptops. 2024 was the deadliest year on record for journalists, with 124 killed, which is why where an image rests, and who can open it, matters. On a managed Ente instance the encryption keys never leave the team's devices, so no provider, including us, can read the archive. We choose the region deliberately, wire the mail relay so account invites reach staff, and leave cross-region replication off unless the newsroom asks for it. A

Question 4

Is DANIAN a good fit for Ente at a law firm?

Accepted Answer

Photographic evidence lives or dies on chain of custody: a documented, chronological record of every access and transfer from capture to courtroom, with standards like ISO/IEC 27037 describing how digital evidence is preserved so it stays admissible. Digital evidence now factors into roughly 90 percent of criminal cases, and a gap in handling is a standard route to getting an image excluded. On a managed Ente instance, case photos stay end-to-end encrypted with keys only the firm holds, so the file is one no provider can quietly read. We keep the file-key database backed up beside the encrypte

Question 5

Is DANIAN a good fit for Ente at a museum or archive?

Accepted Answer

Digitization follows guidelines like FADGI, whose four-star scale defines preservation-grade capture: an uncompressed TIFF master at 600 ppi and 6,000 pixels on the long edge, with embedded metadata and an accession number, plus a JPEG access copy for the public catalog. A single preservation TIFF at that spec commonly runs 100 to 300 MB, so a collection of any size adds up quickly. On a managed Ente instance we size object storage to the digitization plan, keep the file-key database backed up beside the masters every night, and the institution chooses the region its data rests in. Masters sta

Question 6

Can I use the official Ente apps with my managed instance?

Accepted Answer

Yes. We point the official iOS, Android, desktop, and web apps at your server during setup, so you skip the hidden step where you would normally tap an onboarding screen seven times to reveal the endpoint field. You sign in with your Ente account and your devices sync as usual.

Question 7

Is the encryption the same as Ente's own cloud?

Accepted Answer

Yes. Encryption happens on your device using the same open-source libraries, whether the server is Ente's or ours. Your password derives the keys; the server only ever stores data it cannot read. Running with us changes who operates the server, not the cryptography.

Question 8

What object storage do you use, and can my photos leave the region I pick?

Accepted Answer

We run your Ente on S3-compatible object storage in the region you choose, and your application data stays there. We do not turn on cross-region replication unless you ask for it. If you later want a second region for redundancy, we set it up with your consent.

Question 9

Do you handle the cross-origin settings Ente needs?

Accepted Answer

Yes, this is one we set for you. Newer Ente builds send a Content-MD5 header on uploads, and a default storage bucket rejects it, which breaks uploads. We open exactly the cross-origin rules current builds need and re-check them when Ente changes.

Question 10

What happens to my photos if a disk or the database fails?

Accepted Answer

Your photos are encrypted files in object storage, but the keys that decrypt them live in the database. We back up both, together, off-site every day, so a restore returns readable photos, not orphaned files. Losing the database alone is the failure that traps self-hosters; we design around it.

Question 11

Which Ente version do you run?

Accepted Answer

We pin the Ente release we run rather than tracking the main branch blindly. We test each update on our own instances before it reaches yours, and we apply server and security patches on a schedule that does not interrupt uploads.

Question 12

Can I get terminal or file access to my instance?

Accepted Answer

You get the file-manager and terminal access included on every plan for working with your app's files. We keep the parts that guarantee uptime, patching, and backups under our operation. That boundary is what lets us promise the service in the first place.

Question 13

Do verification and account emails work on a managed server?

Accepted Answer

Yes, we wire a working mail relay so Ente's verification and invite emails actually arrive. On a do-it-yourself install this is a common gap: without a configured relay, new accounts never receive their confirmation and sign-up quietly stalls.

Question 14

Does face and content search still work?

Accepted Answer

Yes. Ente's face grouping and content search run on your device, not on the server, so they work the same on a managed instance. Your library is indexed locally and never sent anywhere to be searched. 02 Migration and onboarding

Question 15

Which regions can I deploy in?

Accepted Answer

21 datacenter locations across six continents. You choose the region at provisioning. Application data sits in the region you choose; pick whichever is closest to your users or matches your data-residency preference.

Question 16

Can I move regions later?

Accepted Answer

Yes. Request a region migration from the dashboard and we run the move in the background. The system emails you when the migration completes; total transfer time depends on data volume but typical instances finish in a few hours. There is no extra charge for a region change.

Question 17

Can I leave and take my data with me?

Accepted Answer

Yes. Full data export is available at any time, in a portable format you can bring to any infrastructure.

Question 18

Can I import my photos from Google Photos?

Accepted Answer

Yes. Order a Google Takeout export in ZIP format with Google Photos selected, then point Ente's desktop app at the folder of ZIP files. Ente reads Google's metadata sidecars and preserves timestamps, location, captions, and albums as encrypted data. We help you through it.

Question 19

Can I import from Apple iCloud?

Accepted Answer

Yes. Export through Apple's Data and Privacy portal, or export your macOS Photos library to a folder, then drag it into Ente's desktop app. We can talk through the export step on chat if Apple's tooling is unclear.

Question 20

How long does migrating a large library take?

Accepted Answer

Most of the time is your upload bandwidth, not our setup. A library of tens of gigabytes typically uploads over a few hours to a day on a normal connection; very large archives are best left running overnight. We get the server ready the same day.

Question 21

Can you help me move from a self-hosted Ente I already run?

Accepted Answer

Yes. Because the server software is the same, we migrate your database and object storage to a managed instance and re-point your apps. Your accounts, albums, and keys carry over, so your team does not re-upload anything.

Question 22

Will you set up custom domains and DNS for me?

Accepted Answer

Yes. Tell us the subdomain you want and we configure it with a certificate. If you would rather we make the DNS change directly, send us access on chat. That is usually faster than a control panel.

Question 23

Do I need a separate account for Ente Auth?

Accepted Answer

No. One Ente account on one server covers both Ente Photos and Ente Auth, so your library and your two-factor codes share the same login and the same encryption. Switching between the two apps needs no extra setup. 03 Billing, support, and platform

Question 24

What's included in €9 per app, per month?

Accepted Answer

€9 covers everything we do for that app: hardware in the region you choose, daily off-site backups with one-click restore, automatic security patches and version upgrades, 24/7 monitoring, SSL and firewall, and engineering support on email and the ticket section in the client portal. There are no setup fees or hidden line items. For more info see our Pricing page .

Question 25

What happens after the 7-day trial?

Accepted Answer

If you decide to continue, we charge €9/app/month from day 8. If you don't, the trial ends and you can export your data. No card is required for the trial, and we never auto-charge you without explicit consent.

Question 26

Are there per-user fees?

Accepted Answer

No. The €9/month is flat regardless of how many users log into your app. Add 5 users or 50; the price doesn't change.

Question 27

What is included in support?

Accepted Answer

24/7 email and ticket support, both staffed by engineers who run the systems. We handle DNS configuration, SMTP setup, app integrations, performance tuning, troubleshooting, and migration help. Response time is typically under an hour. There is no tier system — every customer gets the same support.

Question 28

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the dashboard. We don't charge a cancellation fee, we don't lock data, and we will export your data to you on request before deletion. data to you on request before deletion.

Question 29

How do you handle backups?

Accepted Answer

Every customer instance is backed up daily to a separate region from the primary. We test restores. You can request a restore at any backup point within the retention window — usually 7 days for daily backups.

Question 30

Where is my data stored?

Accepted Answer

Your application data sits in the region you choose at provisioning — 21 datacenter locations across six continents. Account-level data (billing, account email, support ticket history) is processed centrally. Application data region is picked by you, per app.

Question 31

What's the SLA?

Accepted Answer

99.9% uptime SLA on every app, every tenant. Service credits are documented at danian.co/service-level-agreement . The status page is located at status.danian.co .

Question 32

How does scaling work?

Accepted Answer

When your tenant approaches the resource ceiling — the base tier holds 1 vCPU/RAM, 30 GB storage — we notify you. Resource upgrades happen with your explicit consent; we will not upgrade your tenant or charge you without it.

Question 33

What happens if my card fails?

Accepted Answer

We wait. We don't suspend the app or delete your data on the first failed charge. We email you, you fix the card on file, and we continue.

Question 34

What about taxes and invoicing?

Accepted Answer

Invoices can be downloaded from the billing dashboard in PDF the day each charge succeeds. EU VAT is added where applicable and the VAT-reverse-charge regime applies for VAT-registered businesses with a valid number.

Question 35

Which apps are in the catalog?

Accepted Answer

150+ open-source apps across automation, team chat, file sync, analytics, AI, password management, email marketing, dev tools, project management, smart home, CMS, and federated social. See the full catalog →

Question 36

Do I get terminal access to my instance?

Accepted Answer

Yes. Every instance comes with a web-based terminal and a file manager in your DANIAN management dashboard. Useful for managing your data and customizations.

Question 37

What if I outgrow €9 or the per-app resources?

Accepted Answer

Resources scale with your usage. If your app needs more vCPU, RAM, or storage, we add it — and we ask first before any change to your plan. €9 is the floor; resource-heavy workloads may price higher, but you'll always know in advance.

Question 38

Is there a Partner or Affiliate program?

Accepted Answer

Yes. We have both a Partner program and an Affiliate program available. Anybody can sign up.

Question 39

Is there a contract or minimum commitment?

Accepted Answer

No contract. No minimum commitment. Cancel anytime from the dashboard with one click. The 7-day free trial requires no credit card. After the trial converts to paid, you can still cancel at any month without notice or penalty. DEPLOY IN YOUR REGION 21 datacenter locations on six continents Pick the region closest to your users. United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon Browse all 150+ apps → Try managed Ente for 7 days No card

Path	Monthly cost	Who can read your photos	Ongoing work for you	Get your data out	Best for
Stay on Google Photos or iCloud	$9.99 for 2 TB	The provider can; photos may feed AI features	None	Export tools, with limits	People who accept the provider reading their library
Self-host Ente on a VPS	~$24 server + ~$7/TB storage + your time	Only you, you hold the keys	Patching, cross-origin rules, backups, mail relay (2–5 hrs/mo)	Full export anytime	Developers who want control and have the hours
Run Ente on a home server	€210–667 effective: hardware, power, business line, time	Only you	All of it, plus uptime and on-call	Full export anytime	Hobbyists who enjoy running the box
DANIAN managed Ente	From €9/month managed instance; storage scales with your library	Only you; we never see your photos	None; we run the server	Plaintext export on demand	Teams who want their own encrypted Ente without running it

Fully Managed Ente as a Service

Deploy Ente as a fully managed service starting at €9/mo. Get automated backups, SSL, updates, support and monitoring included.

Ente

Automated Backups

Monitoring

Automated Updates

Auto SSL

Human Support

Custom Domains

Terminal Access

File Manager Access

What is Ente

What Ente does

Every app. Fully managed.Nothing extra to pay for.

Automatic updates and patches

Daily off-site backups

24/7 uptime monitoring

SSL, firewall, DDoS protection

Performance and scaling

Dedicated engineering support

Why teams pick managed Ente

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Three teams who run Ente on DANIAN

Four ways to run Ente

Ente for specific industries

Frequently asked questions

Technical and configuration

Migration and onboarding

Billing, support, and platform

21 datacenter locations on six continents

Try managed Ente for 7 days

Fully Managed Ente
as a Service

Every app. Fully managed.
Nothing extra to pay for.

Hear from customers like you