Question 1

Is DANIAN a good fit for Docmost at a software or SaaS company?

Accepted Answer

Engineering teams live and die by runbooks and Architecture Decision Records — the practice of recording why a system was built the way it was, not just how. We enable the enterprise page-verification workflow so every runbook carries a named owner and a verified-at date, and we enforce single sign-on with SCIM so a deactivated engineer instantly loses access. A typical flow: an on-call engineer opens a post-incident review from a template in the Incidents space, captures the failure sequence in a Mermaid diagram, and the SRE lead marks the page verified after the post-mortem. The economics ar

Question 2

Is DANIAN a good fit for Docmost at a consulting or professional-services firm?

Accepted Answer

Consulting work runs on controlled documents — every standard procedure and deliverable needs an owner, a review date, and version history. We set up one space per client engagement with page-level permissions, so partners see the whole portfolio while consultants see only their assignments. Public sharing is disabled at the workspace level, with per-page exceptions for client-facing deliverables, and invite emails go out through the firm's own domain. A new engagement spins up from a template — scope, kickoff, weekly status, deliverables — with the client added as a view-only guest to the del

Question 3

Is DANIAN a good fit for Docmost at a university or research group?

Accepted Answer

Research documentation aims at the FAIR principles — findable, accessible, interoperable, and reusable knowledge. We enable public sharing at the space level so syllabus and methods pages are linkable and indexable, sign in against the university identity provider over OIDC, and turn on LaTeX math, Mermaid, and Excalidraw for protocols and diagrams. A principal investigator keeps a lab-handbook space with onboarding pages for new students, a protocols sub-tree with full page history, and a public methods sub-tree the search engines can crawl. Costs matter on grant cycles: a group scaling from

Question 4

Is DANIAN a good fit for Docmost at a clinical or healthcare organisation?

Accepted Answer

Clinical teams manage controlled documents — policies and standard procedures that are versioned, owner-attributed, and reviewed on a schedule. We enable the page-verification and approval workflow so every clinical procedure has a named verifier and a verified-at timestamp, use page-level permissions so draft policies stay hidden from floor staff until approved, and can run the instance air-gapped for sites that stay off the public internet. A quality lead drafts a revised procedure in a Draft space; the medical director reviews and marks it verified; the live version surfaces and ward staff

Question 5

Why does the Docmost editor get stuck in read-only mode behind a reverse proxy?

Accepted Answer

Docmost's real-time editor talks to the server over a WebSocket on the /collab path. If the proxy does not forward the Upgrade and Connection upgrade headers, the editor falls back to read-only — pages load, but edits never sync. We forward those headers on /collab with an extended read timeout, so live editing works from the first login.

Question 6

Can I deploy Docmost on a sub-path like example.com/docs instead of a subdomain?

Accepted Answer

Not cleanly. Docmost strips the sub-path from the application URL when it generates page HTML, so a sub-path install breaks links and assets. The supported pattern is a dedicated subdomain. On DANIAN your instance gets its own subdomain by default, and you can map a custom domain on top of it.

Question 7

Why do my Docmost email invites never arrive?

Accepted Answer

Invites are the only way to add users in the community edition, and they fail silently when SMTP is misconfigured — a missing variable, the wrong port or TLS mode, or a rejected self-signed certificate. We relay outbound mail through a hardened gateway with SPF and DKIM aligned on the from-domain, so invites and notifications land in inboxes instead of spam.

Question 8

Does Docmost need both PostgreSQL and Redis?

Accepted Answer

Yes. PostgreSQL stores all content and is the only supported database — there is no MySQL, MariaDB, or SQLite option. Redis runs the queues, pub/sub, and real-time coordination behind the editor. Both are required. On DANIAN both run as managed components, sized and tuned for your instance, so you never provision or patch them yourself.

Question 9

Does Docmost have a REST API?

Accepted Answer

Yes. Docmost has a REST API authenticated with a personal bearer token. All endpoints use POST and responses are cursor-paginated. The core API is part of the community edition; some endpoints require an enterprise licence. We expose the API normally on your managed instance so you can script imports, exports, and integrations.

Question 10

Is there a native Docmost mobile app?

Accepted Answer

There is no native iOS or Android app. Docmost ships a mobile-friendly web interface that works in a phone browser, and full installable-app support is still on the roadmap. Your DANIAN instance is reachable from any browser, so phones and tablets work today through the responsive web UI.

Question 11

Can Docmost search inside PDF and DOCX attachments?

Accepted Answer

Searching inside attachment contents is an enterprise-edition feature, paired with the Typesense search driver. The community edition searches page content using PostgreSQL full-text search, which covers everything written in pages but not the text inside uploaded files. We can enable the enterprise search tier on request if attachment search matters to your team. 02 Migration and onboarding

Question 12

Which regions can I deploy in?

Accepted Answer

21 datacenter locations across six continents. You choose the region at provisioning. Application data sits in the region you choose; pick whichever is closest to your users or matches your data-residency preference.

Question 13

Can I move regions later?

Accepted Answer

Yes. Request a region migration from the dashboard and we run the move in the background. The system emails you when the migration completes; total transfer time depends on data volume but typical instances finish in a few hours. There is no extra charge for a region change.

Question 14

Can I leave and take my data with me?

Accepted Answer

Yes. Full data export is available at any time, in a portable format you can bring to any infrastructure.

Question 15

Can I import my existing Confluence content into Docmost?

Accepted Answer

Yes. The Confluence importer is an enterprise-edition feature that preserves page hierarchy, formatting, and attachments, with anchor links carried across as well. It is the cleanest path for teams leaving self-hosted Confluence. We enable the enterprise edition and help you run the import so your space tree lands intact rather than as a flat dump.

Question 16

Can I import from Notion?

Accepted Answer

Yes, and Notion import is available in the community edition. You export your Notion workspace as a ZIP and import it directly into Docmost, which rebuilds the pages and structure. We can walk you through the export-and-import on your managed instance so the result keeps your hierarchy rather than a folder of loose files.

Question 17

What is the difference between the community and enterprise editions?

Accepted Answer

The community edition includes the real-time editor, spaces, groups, page history, public sharing, full-text page search, diagrams, the REST API, and Notion and Markdown import. The enterprise edition adds single sign-on, SCIM, granular page permissions, AI features, page verification workflows, attachment search, the Confluence importer, and priority support. DANIAN runs either, and can switch you up without data loss.

Question 18

Can I start on the community edition and upgrade later without losing data?

Accepted Answer

Yes. Docmost is built so you can begin on the community edition and move to the enterprise edition at any time without losing your data. On DANIAN that switch is an instance change we handle for you — your spaces, pages, history, and attachments stay exactly where they are, and the new features simply appear.

Question 19

Can Docmost pages be shared publicly?

Accepted Answer

Yes. Public sharing is available in the community edition, per page or per space, so you can publish a help center or methods library that search engines can index. Disabling public sharing across the whole workspace, and removing Docmost branding from public pages, are enterprise features we can turn on if you need that control.

Question 20

How do I export everything for my own backup?

Accepted Answer

Docmost exports per space to Markdown or HTML, with attachments bundled in a ZIP, so you can take a copy whenever you want. For a full machine backup you need the database dump and the attachment storage together. On DANIAN we already run that coherent daily backup for you, and you can still export your own copy anytime. 03 Billing, support, and platform

Question 21

What's included in €9 per app, per month?

Accepted Answer

€9 covers everything we do for that app: hardware in the region you choose, daily off-site backups with one-click restore, automatic security patches and version upgrades, 24/7 monitoring, SSL and firewall, and engineering support on email and the ticket section in the client portal. There are no setup fees or hidden line items. For more info see our Pricing page .

Question 22

What happens after the 7-day trial?

Accepted Answer

If you decide to continue, we charge €9/app/month from day 8. If you don't, the trial ends and you can export your data. No card is required for the trial, and we never auto-charge you without explicit consent.

Question 23

Are there per-user fees?

Accepted Answer

No. The €9/month is flat regardless of how many users log into your app. Add 5 users or 50; the price doesn't change.

Question 24

What is included in support?

Accepted Answer

24/7 email and ticket support, both staffed by engineers who run the systems. We handle DNS configuration, SMTP setup, app integrations, performance tuning, troubleshooting, and migration help. Response time is typically under an hour. There is no tier system — every customer gets the same support.

Question 25

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the dashboard. We don't charge a cancellation fee, we don't lock data, and we will export your data to you on request before deletion. data to you on request before deletion.

Question 26

How do you handle backups?

Accepted Answer

Every customer instance is backed up daily to a separate region from the primary. We test restores. You can request a restore at any backup point within the retention window — usually 7 days for daily backups.

Question 27

Where is my data stored?

Accepted Answer

Your application data sits in the region you choose at provisioning — 21 datacenter locations across six continents. Account-level data (billing, account email, support ticket history) is processed centrally. Application data region is picked by you, per app.

Question 28

What's the SLA?

Accepted Answer

99.9% uptime SLA on every app, every tenant. Service credits are documented at danian.co/service-level-agreement . The status page is located at status.danian.co .

Question 29

How does scaling work?

Accepted Answer

When your tenant approaches the resource ceiling — the base tier holds 1 vCPU/RAM, 30 GB storage — we notify you. Resource upgrades happen with your explicit consent; we will not upgrade your tenant or charge you without it.

Question 30

What happens if my card fails?

Accepted Answer

We wait. We don't suspend the app or delete your data on the first failed charge. We email you, you fix the card on file, and we continue.

Question 31

What about taxes and invoicing?

Accepted Answer

Invoices can be downloaded from the billing dashboard in PDF the day each charge succeeds. EU VAT is added where applicable and the VAT-reverse-charge regime applies for VAT-registered businesses with a valid number.

Question 32

Which apps are in the catalog?

Accepted Answer

150+ open-source apps across automation, team chat, file sync, analytics, AI, password management, email marketing, dev tools, project management, smart home, CMS, and federated social. See the full catalog →

Question 33

Do I get terminal access to my instance?

Accepted Answer

Yes. Every instance comes with a web-based terminal and a file manager in your DANIAN management dashboard. Useful for managing your data and customizations.

Question 34

What if I outgrow €9 or the per-app resources?

Accepted Answer

Resources scale with your usage. If your app needs more vCPU, RAM, or storage, we add it — and we ask first before any change to your plan. €9 is the floor; resource-heavy workloads may price higher, but you'll always know in advance.

Question 35

Is there a Partner or Affiliate program?

Accepted Answer

Yes. We have both a Partner program and an Affiliate program available. Anybody can sign up.

Question 36

Is there a contract or minimum commitment?

Accepted Answer

No contract. No minimum commitment. Cancel anytime from the dashboard with one click. The 7-day free trial requires no credit card. After the trial converts to paid, you can still cancel at any month without notice or penalty. DEPLOY IN YOUR REGION 21 datacenter locations on six continents Pick the region closest to your users. United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon Browse all 150+ apps → Try managed Docmost for 7 days No c

Approach	1 person	5 people	10 people	Your ongoing work
Confluence Premium (proprietary SaaS)	$12.30/mo	$61.50/mo	$123/mo	Vendor-run; the per-seat bill rises with every hire, and annual billing carries a 10-user minimum.
Self-host on a VPS	~$44/mo + time	~$44/mo + time	~$44/mo + time	A $24 production-class VPS plus backup and monitoring; 1–2 hours a month patching, plus database tuning past 25 users.
Home server	€650–1,500 once	+ power	+ power	Business-grade hardware, roughly €17–32/mo in electricity, a static-IP business line, and your own on-call.
DANIAN managed Docmost	€9/mo	€9/mo	€9/mo	None — we patch, back up, monitor, and stay on call.

Fully Managed Docmost as a Service

Deploy Docmost as a fully managed service starting at €9/mo. Get automated backups, SSL, updates, support and monitoring included.

Docmost

Automated Backups

Monitoring

Automated Updates

Auto SSL

Human Support

Custom Domains

Terminal Access

File Manager Access

What is Docmost

What Docmost does

Every app. Fully managed.Nothing extra to pay for.

Automatic updates and patches

Daily off-site backups

24/7 uptime monitoring

SSL, firewall, DDoS protection

Performance and scaling

Dedicated engineering support

Why teams pick managed Docmost

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Three teams who run Docmost on DANIAN

Four ways to run Docmost

Docmost for specific industries

Frequently asked questions

Technical and configuration

Migration and onboarding

Billing, support, and platform

21 datacenter locations on six continents

Try managed Docmost for 7 days

Fully Managed Docmost
as a Service

Every app. Fully managed.
Nothing extra to pay for.

Hear from customers like you