Fully Managed osTicket just for €9

Fully Managed
osTicket
just for €9

Open Source Software as a Service (SaaS)

Free 7 day trial - no credit card needed

osTicket Is the Comprehensive Open-Source Help Desk Management Platform that Revolutionizes Customer Support, Providing Powerful, Flexible Ticketing Solutions for Businesses Seeking to Streamline Communication, Enhance Customer Service, and Optimize Support Workflows.

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You can relax knowing that we are taking care of Encryption, Security, Installations,

Updates, Migrations, Monitoring, Upgrades, Scalability, Customizations, DNS, SMTP & Backups

You can relax knowing that we are taking care of Encryption, Security, Installations, Updates, Migrations, Monitoring, Upgrades, Scalability, Customizations, DNS, SMTP & Backups

Start using osTicket

Secure, Fast & Scalable

Fully
Managed

We handle the entire hosting lifecycle. From initial launch to system tuning, we manage the technical details so you can focus entirely on using the software.

Proactive
Protection

With cyber threats on the rise, we take security seriously. From active server monitoring to custom firewalls. We block bots and malicious traffic before they reach your data.

Guaranteed
Performance

Downtime hurts. We monitor uptime & performance around the clock. Our scalable infrastructure ensures your applications remain fast and responsive, even as your data grows.

Automated
Updates & Backups

We monitor releases and apply security patches and updates automatically. We run daily off-site backups, allowing one-click recovery to ensure your data remains safe.

Free Trial

Secure, Fast & Scalable

Fully
Managed

We handle the entire hosting lifecycle. From initial launch to system tuning, we manage the technical details so you can focus entirely on using the software.

Proactive
Protection

With cyber threats on the rise, we take security seriously. From active server monitoring to custom firewalls. We block bots and malicious traffic before they reach your data.

Guaranteed
Performance

Downtime hurts. We monitor uptime & performance around the clock. Our scalable infrastructure ensures your applications remain fast and responsive, even as your data grows.

Automated
Updates & Backups

We monitor releases and apply security patches and updates automatically. We run daily off-site backups, allowing one-click recovery to ensure your data remains safe.

Free Trial

osTicket features & resources

Advanced Ticket Management

osTicket delivers a robust ticketing system that enables organizations to track, prioritize, and resolve customer support issues with unprecedented efficiency. The platform provides intelligent ticket routing, automatic assignment, and comprehensive tracking mechanisms. Transform customer support from a reactive process to a proactive, strategic operation.

Multichannel Support Integration

Consolidate support requests from multiple channels including email, web forms, phone, and social media into a single, unified interface. The platform automatically creates and tracks tickets from diverse communication sources, ensuring no customer inquiry falls through the cracks. Create a seamless, omnichannel support experience.

Customizable Workflow Automation

Design complex support workflows with powerful automation tools that streamline ticket handling, escalation, and resolution processes. Users can create custom rules, automatic responses, and intelligent routing mechanisms that optimize support team productivity. Eliminate manual processes and enhance support team efficiency.

Comprehensive Reporting System

Generate detailed analytics and performance insights with advanced reporting tools that provide deep visibility into support team performance. Track key metrics, response times, resolution rates, and customer satisfaction indicators with comprehensive dashboards. Transform raw support data into actionable business intelligence.

Software Source

Documentation

Video Tutorials

Global Reach

21 worldwide locations

Activate & use any Software near you

United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon

Browse Apps

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Frequently Asked Questions

Here are some most commonly asked questions

What type of support does DANIAN provide?

We provide the following support:

Live Chat support
Email support

How does DANIAN charge me?

Our billing is simple and transparent: DANIAN charges you for each App per month.

Where can I activate my selected Apps?

21 countries are supported.

Can I have multiple Apps in multiple datacenter locations?

Yes. You can have as many Apps in as many locations you wish.

Can an App be migrated from one datacenter location to another?

Yes. In the App portal just click to request the migration. Then the system will send an update via email notifying you when the migration is finished.

Where does DANIAN store my data?

DANIAN stores your account data in the EU, protected by some of the strictest privacy laws in the world. Your application data is hosted in the country where you choose to deploy the services.

Start your osTicket trial now!

No credit card needed

Get Started Free Trial

Fully Managed osTicket just for €9