Fully Managed osTicket for Business Owners

Fully Managed
osTicket
for Business Owners

Open Source Software as a Service (SaaS)

Start using osTicket

✅ Sign up and get free €‎100

✅ Click to activate osTicket

✅ Fair & predictable pricing. Pay as you go per day/month

✅ You can just Focus on the Benefits osTicket provides to Grow Your Business

osTicket Is the Comprehensive Open-Source Help Desk Management Platform that Revolutionizes Customer Support, Providing Powerful, Flexible Ticketing Solutions for Businesses Seeking to Streamline Communication, Enhance Customer Service, and Optimize Support Workflows.

Sign Up

You can relax knowing that we are taking care of Encryption, Security, Installations,

Updates, Migrations, Monitoring, Upgrades, Scalability, Customizations, DNS, SMTP & Backups

You can relax knowing that we are taking care of Encryption, Security, Installations, Updates, Migrations, Monitoring, Upgrades, Scalability, Customizations, DNS, SMTP & Backups

Start using osTicket

Benefits

SCALE

Scale your business with STABLE security and performance

FASTER

Grow FASTER with focus on your clients, not infrastructure

PREDICTABLE

Grow profitably with PREDICTABLE costs

DEDICATED

Reduce your roadblocks with DEDICATED 24/7/365 support

Free Trial

osTicket features & resources

Advanced Ticket Management

osTicket delivers a robust ticketing system that enables organizations to track, prioritize, and resolve customer support issues with unprecedented efficiency. The platform provides intelligent ticket routing, automatic assignment, and comprehensive tracking mechanisms. Transform customer support from a reactive process to a proactive, strategic operation.

Multichannel Support Integration

Consolidate support requests from multiple channels including email, web forms, phone, and social media into a single, unified interface. The platform automatically creates and tracks tickets from diverse communication sources, ensuring no customer inquiry falls through the cracks. Create a seamless, omnichannel support experience.

Customizable Workflow Automation

Design complex support workflows with powerful automation tools that streamline ticket handling, escalation, and resolution processes. Users can create custom rules, automatic responses, and intelligent routing mechanisms that optimize support team productivity. Eliminate manual processes and enhance support team efficiency.

Comprehensive Reporting System

Generate detailed analytics and performance insights with advanced reporting tools that provide deep visibility into support team performance. Track key metrics, response times, resolution rates, and customer satisfaction indicators with comprehensive dashboards. Transform raw support data into actionable business intelligence.

Software Source

Documentation

Video Tutorials

Global Reach

21 worldwide locations

Activate & Scale any Software near your customers

United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon

Browse Apps

🇺🇸°🇩🇪°🇫🇮°🇸🇬°🇧🇷°🇦🇺°🇬🇧°🇪🇸°🇸🇪°🇲🇾°🇨🇦
🇳🇱°🇿🇦°🇮🇹°🇫🇷°🇵🇱°🇲🇽°🇯🇵°🇮🇳°🇰🇷°🇨🇱

🇺🇸°🇩🇪°🇫🇮°🇸🇬°🇧🇷°🇦🇺°🇬🇧
🇪🇸°🇸🇪°🇲🇾°🇨🇦°🇳🇱°🇿🇦°🇮🇹
🇫🇷°🇵🇱°🇲🇽°🇯🇵°🇮🇳°🇰🇷°🇨🇱

Frequently Asked Questions

Here are some most commonly asked questions

How does DANIAN charge me?

Our billing is simple and transparent: DANIAN charges you for each App per day/month.
Go here to try out the Price Calculator→

What type of support does DANIAN provide?

We provide the following support:

Live Chat support
Email support

What are the maximum resources per App?

Currently these are the maximum limits:

512 GB RAM
64 vCPU's
16 TB Storage
12 Gbps Network speed

Which datacenter locations are available?

The current locations are:
United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile & South Africa.

Can I have multiple Apps in multiple datacenter locations?

Yes. You can have as many Apps in as many locations you wish.

Can an App be migrated from one datacenter location to another?

Yes. In the App portal just click to request the migration. Then the system will send an update via email notifying you when the migration is finished.

Where does DANIAN store my data?

DANIAN stores your account data in the EU, protected by some of the strictest privacy laws in the world. Your application data is hosted in the country where you choose to deploy the services.

How does the automated App upgrade process works?

The majority of the Apps start with the required minimum 1 vCPU/RAM.
At all times you have complete control over the resources usage of your App by looking at the Stats Tabs in your account.

The moment that your App starts to use above the assigned vCPU/RAM limit, it will be upgraded automatically to the next level (so that it doesn't stop working). That day we will automatically inform you via email about this event. We will ask for your consent to upgrade the App to the next package.

A. If you agree, the system will automatically perform the change.

B. If you disagree, we will move the resource limits back to the original package. In that case note that if you lower your usage, the App will continue to perform as usual. But if you continue to increase the usage, the App will automatically slow down & restart from time to time due to the insufficient resources.

Note: We will never perform an upgrade and charge you for it without your explicit consent.

Start your Free Trial today

100 € Free Credit

Create Account

Fully Managed osTicket for Business Owners