Fully Managed FreeScout just for ā¬9
Fully Managed FreeScout just for ā¬9
Fully Managed
FreeScout
just for ā¬9
Fully Managed
FreeScout
just for ā¬9
Free 7 day trial - no credit card needed
FreeScout is the Open-Source Help Desk and Ticket Management Platform That Revolutionizes Customer Support by Providing a Powerful, Flexible Alternative to Expensive Proprietary Solutions
FreeScout is the Open-Source Help Desk and Ticket Management Platform That Revolutionizes Customer Support by Providing a Powerful, Flexible Alternative to Expensive Proprietary Solutions
You can relax knowing that we are taking care of Encryption, Security, Installations,
Updates, Migrations, Monitoring, Upgrades, Scalability, Customizations, DNS, SMTP & Backups
You can relax knowing that we are taking care of Encryption, Security, Installations, Updates, Migrations, Monitoring, Upgrades, Scalability, Customizations, DNS, SMTP & Backups
Secure, Fast & Scalable
Fully
Managed
We handle the entire hosting lifecycle. From initial launch to system tuning, we manage the technical details so you can focus entirely on using the software.
Proactive
Protection
With cyber threats on the rise, we take security seriously. From active server monitoring to custom firewalls. We block bots and malicious traffic before they reach your data.
Guaranteed
Performance
Downtime hurts. We monitor uptime & performance around the clock. Our scalable infrastructure ensures your applications remain fast and responsive, even as your data grows.
Automated
Updates & Backups
We monitor releases and apply security patches and updates automatically. We run daily off-site backups, allowing one-click recovery to ensure your data remains safe.
Secure, Fast & Scalable
Fully
Managed
We handle the entire hosting lifecycle. From initial launch to system tuning, we manage the technical details so you can focus entirely on using the software.
Proactive
Protection
With cyber threats on the rise, we take security seriously. From active server monitoring to custom firewalls. We block bots and malicious traffic before they reach your data.
Guaranteed
Performance
Downtime hurts. We monitor uptime & performance around the clock. Our scalable infrastructure ensures your applications remain fast and responsive, even as your data grows.
Automated
Updates & Backups
We monitor releases and apply security patches and updates automatically. We run daily off-site backups, allowing one-click recovery to ensure your data remains safe.
FreeScout features & resources
Unified Multichannel Inbox
Unified Multichannel Inbox
Consolidate customer communications from multiple channels into a single, powerful interface that streamlines support operations. Manage emails, web forms, and various communication channels without switching between multiple tools. Ensure no customer inquiry goes unnoticed with a centralized, easy-to-navigate support ecosystem. Reduce response times and improve team collaboration through an intuitive, comprehensive communication hub. Transform your customer support from fragmented interactions to a seamless, efficient experience.
Advanced Ticket Management
Advanced Ticket Management
Optimize your support workflow with intelligent ticket routing, prioritization, and tracking capabilities. Automatically assign tickets based on expertise, urgency, and team availability. Create custom workflows that ensure each customer inquiry receives the most appropriate and timely response. Implement sophisticated tagging and categorization systems that provide deep insights into support performance. Streamline support operations and improve overall customer satisfaction through intelligent ticket management.
Customizable User Permissions
Customizable User Permissions
Take complete control of your support team's access and capabilities with granular user role and permission settings. Define precise access levels for different team members, ensuring information security and controlled collaboration. Create a flexible support environment that adapts to your organization's unique structure and communication needs. Protect sensitive customer information while promoting transparent, efficient team interactions. Implement a robust security model that balances accessibility with data protection.
Self-Service Knowledge Base
Self-Service Knowledge Base
Empower customers to find solutions independently with a comprehensive, easily navigable knowledge base feature. Create and manage a robust repository of support articles, FAQs, and troubleshooting guides that reduce support ticket volume. Enable customers to resolve common issues quickly and efficiently without agent intervention. Provide 24/7 support resources that improve customer satisfaction and reduce support team workload. Transform customer support from reactive problem-solving to proactive information sharing.
Global Reach
Global Reach
21 worldwide locations
21 worldwide locations
Activate & use any Software near you
Activate & use any Software near you
United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon
United States, Germany, Finland, Singapore, Australia, Brazil, Canada, Netherlands, UK, Spain, Italy, France, Sweden, Malaysia, India, Japan, Mexico, Poland, South Korea, Chile, South Africa and more coming soon
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Frequently Asked Questions
Frequently Asked Questions
Here are some most commonly asked questions